Be part of the growing transportation industry as a Customer Service Representative, managing customer inquiries, applications, and account support with professionalism and care. Earn $18/hour while enjoying regular Monday-Friday hours, paid training, and remote work eligibility after 90 days.

Customer Service Representative

Location: Harrisburg, PA

Pay Rate: $18/hr

Shift: Monday - Friday, Day Shift (hours provided during onboarding)

Start: Immediate openings available

Position Highlights:

• Paid Holiday and PTO Accrual

• Opportunity to Go Remote After 90 Days on the Job

• Contract-to-Hire with Career Advancement Opportunities

• Medical, Dental, Vision, and Other Benefits Available

Key Responsibilities:

• Answer inbound calls regarding account inquiries and provide information to potential customers.

• Process new applications and payments over the phone.

• Update account information, perform account maintenance, and prepare daily reports.

• Accurately explain account terms, conditions, and policies.

• Document customer concerns and follow up via mail or email.

Required Skills & Qualifications:

• Experience: 1+ year of recent customer service experience (Call Center experience a plus; retail experience acceptable).

• Technical: Proficient in data entry and computer systems.

• Education: High School Diploma or GED (proof required).

• Positive demeanor, strong attendance record, and reliable transportation.

• Good tenure in previous roles (minimum 1+ year in a recent position).

Additional Requirements:

• Must pass a drug test within 48 hours of receiving an offer.

• Must clear a 7-year background check.

Work Environment:

• Professional call center setting.

• Business casual dress code (jeans OK; no leggings or sweatpants).

Next Steps:

Our recruiting team will contact qualified candidates within three business days to discuss next steps. Apply today to join a growing organization with great opportunities for advancement!

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.