Commonwealth of Pennsylvania Driver License Examiner in Williamsport, Pennsylvania

Driver License Examiner

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Driver License Examiner

Salary

$40,518.00 - $61,048.00 Annually

Location

Lycoming County, PA

Job Type

Civil Service Permanent Full-Time

Department

Department of Transportation

Job Number

CS-20190013-71040

Closing

1/27/2019 11:59 PM Eastern

Job Code

71040

Position Number

00237950

Bargaining Unit

G1

Pay Group

ST05

Bureau/Division

TR Drvr Lcnsng

Worksite Address

1782 E 3rd St

Worksite Address

T J Max Plaza

City

Williamsport

Zip Code

17701

Contact Name

Diana Weightman

Contact Phone

717-772-5410

Contact Email

dweightman@pa.gov

  • Description

  • Benefits

  • Questions

THE POSITION

This position is responsible for conducting standardized knowledge and skills examinations to evaluate the skill and competence of non-commercial and Commercial Driver License (CDL) applicants.

IMPORTANT: YOU MUST APPLY TO THIS VACANCY POSTING, MEET ELIGIBILITY REQUIREMENTS, COMPLETE THE SUPPLEMENTAL QUESTIONS AND RECEIVE A SCORE. YOUR SCORE IS ONLY VALID FOR THIS SPECIFIC VACANCY. ONCE THIS POSITION IS FILLED, YOUR SCORE IS NO LONGER VALID.

  • Full-time employment

  • Travel is required

DESCRIPTION OF WORK

Determines the physical and driving qualifications of applicants, and the mechanical conditions of vehicles for conformance to the established standards necessary for safe driving. Administers telebinocular, color perception, and other tests of vision.

Administers non-commercial and commercial driver license knowledge examinations to individuals to ensure they have a knowledge and understanding of the Vehicle Code and traffic signs.

Administers non-commercial and commercial driver license skills tests in accordance with Department standards. Determines vehicle characteristics to ensure appropriate tests are administered. Checks for valid registration and insurance.

Examines paperwork including applications; birth certificates; Social Security cards; marriage certificates; court documents; proof of residency documents; documents issued by the U.S. Citizenship and Immigration Service, Department of Homeland Security, and U.S. State Department; and documents issued by foreign countries for authenticity.

Accesses various systems and databases to authenticate identity documents. Establishes an individual's identity and eligibility for a driver's license and/or identification card. Identifies fraud and mitigates the creation of false identities and identity theft.

Processes test results and applications and issues driver license and identification card products to eligible applicants.

Communicates information related to driver license applications, testing procedures, test results, and complaint processes to customers.

Upon request of the Driver License Division Management Team, audits Third Party Examiners for contract compliance by either having the Third Party Examiner administer a CDL skills test to the Department Examiner in a representative vehicle or scoring along with the Third Party Examiner while administering a CDL skills test to an applicant.

Upon request of the Driver License Division Management Team, audits Third Party CDL test sites for contract compliance by checking files and certificates and completing an audit report.

Strictly adheres to all aspects of Driver and Vehicle Services' Customer Service Policy.

Responsible for ensuring that the correct fee waiver code is used and properly documented whenever a fee waiver is necessary to process a customer transaction. Complies with all aspects of the Fee Waiver Guidelines.

Attends and completes required training.

Performs other related duties as required.

Essential Functions:

1.Sit, stand, walk, bend, kneel, stoop, reach, crawl, and twist. Perform repetitive motions (typing, filing, answering telephone)

2.Read and comprehend instruction manuals; follow oral and written instructions; communicate orally and in writing

3.Assess and score CDL and non-CDL skill levels

4.Provide friendly customer service

5.Perform arithmetic calculations

6.Lift and carry packages of varying size and weight

7.Operate standard office, knowledge testing, and vision screening equipment

8.Operate personal computers

9.File, copy, purge, and enter data in order to maintain basic records

10.Establish and maintain effective working relationships

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

Qualifications:

  • Must meetPA residency requirement

  • Minimum Experience and Training Requirements -Two years of experience obtaining, evaluating and providing information to the public.

  • Necessary Special Requirement -Possession of a valid Pennsylvania Class C Driver's License.

  • Necessary Special Requirement -Twenty-one years of age at the time of application

  • Condition of Employment -No suspensions or revocations of a driver's license during the five year period immediately preceding appointment.

  • Must be able to perform essential job functions

Veterans:Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, visit the Commission's website, Job Seekers page, forVeterans; visit one of our offices; or contact us atra-cs-vetpreference@pa.gov.

EXAMINATION INFORMATION

  • Score valid for this specific posting only

  • Score based on information reported on application and supplemental questions

  • Provide complete and accurate information or:

  • score may be lower than deserved

  • application processing may be delayed

  • disqualification may result

  • May only testonceunder this announcement

  • Email notice of test results provided

  • Only most recent exam score is counted

Further information on testing, assistance for persons with disabilities, veterans' preference, and other items can be obtained from:

Harrisburg: 2nd Level, Strawberry Sq. Complex, 320 Market St., P.O. Box 569, Hbg., 17108-0569; Telephone (717) 783-3058

Philadelphia: 110 North 8th St., Suite 503, Phila., 19107; Telephone (215) 560-2253

Pittsburgh: 411 Seventh Ave., Room 410, Pgh., 15219; Telephone (412) 565-7666

Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals)

Internet: http://www.scsc.pa.gov/

Health & Wellness

We offer a comprehensive benefits package, including health coverage, vision, dental, and wellness programs.*

Work/Life Balance

We understand that there is more to life than work – and we want you to enjoy it!

We offer paid vacation days, paid sick days, military leave, as well as paid time off for most major U.S. holidays. Alternate work schedules and telecommuting arrangements are available for certain positions.

Career Development

We want to help you grow and see your goals become a reality! Supervisors and human resource staff are available to help employees create a plan to develop skills for their current jobs or prepare for the next step in their careers. Employees can easily transfer between positions or agencies to expand knowledge and pursue new challenges while retaining leave and benefits. Additionally, there are a variety of programs available to help get you where you need to be.

Other Rewards

Commonwealth employees enjoy many other rewards, including opportunities for recognition, workplace charitable giving, and even special employee-only discounts.

For more information about benefits, health and wellness, work-life balance, career development, and other rewards go towww.employment.pa.govand click on the benefits box.

*Eligibility rules apply.

01

Do you possess a valid PA Class C Driver's License?

  • Yes

  • No

02

If you answered "yes", please provide your driver's license number and expiration date.

03

Are you 21 years of age or older?

  • Yes

  • No

04

You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. You may attach a resume, but youmustalso complete the applicationandanswer the supplemental questions.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

  • Yes

05

WORK BEHAVIOR 1 – CONDUCTS NON-COMMERCIAL AND COMMERCIAL DRIVER LICENSE KNOWLEDGE EXAMINATIONSConducts non-commercial and commercial driver license (CDL) knowledge examinations for applicants to ensure they have a knowledge and understanding of the PA Motor Vehicle Code, laws, rules and regulations, operating procedures and practical ability to interpret road signs and signals.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

  • A. I have experience conducting non-commercial and commercial driver license (CDL) knowledge examinations for applicants to ensure they have a knowledge and understanding of the PA Motor Vehicle Code, laws, rules and regulations, operating procedures and practical ability to interpret road signs and signals.

  • B. I have experience conducting commercial driver license (CDL) knowledge examinations for applicants to ensure they have a knowledge and understanding of the PA Motor Vehicle Code, laws, rules and regulations, operating procedures and practical ability to interpret road signs and signals. I have not conducted non-commercial examinations.

  • C. I have experience conducting non-commercial knowledge examinations for applicants to ensure they have a knowledge and understanding of the PA Motor Vehicle Code, laws, rules and regulations, operating procedures and practical ability to interpret road signs and signals. I have not conducted commercial driver license (CDL) examinations.

  • D. I have experience providing training to individuals on the PA Motor Vehicle Code, laws, rules and regulations, operating procedures and practical ability to interpret road signs and signals. I have not conducted non-commercial or commercial examinations.

  • E. I have NO experience related to this work behavior.

06

In the space below, you must provide details about your experience as it relates to the level of performance you claimed on Work Behavior 1. Please be sure your response addresses the 3 items listed below. If you claimed you do not have experience, type N/A in the text box below.

  • The name of the employer(s) where you gained this experience

  • The type(s) of knowledge exam(s) (commercial or non-commercial) you conducted

  • What training did you provide to individuals

07

WORK BEHAVIOR 2 – CONDUCTS NON-COMMERCIAL AND COMMERCIAL DRIVER LICENSE PRE-TRIP AND DRIVER SKILLS TESTSConducts non-commercial and commercial driver license (CDL) pre-trip and driving skills tests. Determines vehicle characteristics to ensure appropriate tests are administered. Reviews and checks for valid vehicle registration and insurance and conducts appropriate safety inspections prior to administering examinations on specifically constructed test sites, established road-simulation courses, and/or established routes on public roads.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

  • A. I have experience conducting non-commercial and commercial driver license (CDL) pre-trip and driving skills tests. I have determined the vehicle characteristics to ensure appropriate tests are administered and I have reviewed and checked for valid vehicle registration and insurance and conducted the appropriate safety inspections prior to administering testing.

  • B. I have experience conducting commercial driver license (CDL) pre-trip and driving skills tests. I have determined the vehicle characteristics to ensure appropriate tests are administered and I have reviewed and checked for valid vehicle registration and insurance and conducted the appropriate safety inspections prior to administering testing. I have not conducted non-commercial pre-trip and driver skills tests.

  • C. I have experience conducting non-commercial pre-trip and driving skills tests. I have determined the vehicle characteristics to ensure appropriate tests are administered and I have reviewed and checked for valid vehicle registration and insurance and conducted the appropriate safety inspections prior to administering testing. I have not conducted commercial driver license (CDL) pre-trip and driver skills tests.

  • D. I have experience providing training to individuals on pre-trip and driving skills tests. I have not conducted non-commercial or commercial driver license (CDL) pre-trip and driver skills tests.

  • E. I have NO experience related to this work behavior.

08

In the space below, you must describe your experience as it relates to the level of performance you claimed on Work Behavior 2. Please be sure your response addresses the 3 items listed below. If you claimed you do not have experience, type N/A in the text box below.

  • The name of the employer(s) where you gained this experience

  • The type(s) of knowledge exam(s) (commercial or non-commercial) you conducted

  • What training did you provide to individuals

09

WORK BEHAVIOR 3 – REVIEWS AND PROCESSES IDENTITY DOCUMENTS AND CREDENTIALSReviews and processes identity documents and credentials by accessing various tools, systems and databases. If required, authenticates and identifies documents used to establish identity and eligibility for driver license/identification card products and to aid in identifying irregularities and fraud. Identity documents include but are not limited to birth certificates, U.S. Passports, Social Security Cards, court documents, and immigration documents issued by the Department of Homeland Security.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

  • A. I have experience reviewing and processing identity documents and credentials by accessing various tools, systems and databases. I have authenticated and identified documents used to establish identity and eligibility for driver license/identification card products and to aid in identifying irregularities and fraud.

  • B. I have experience reviewing identity documents and credentials to authenticate and identify documents used to establish identity and eligibility to aid in identifying irregularities and fraud. I have not processed these documents.

  • C. I have experience processing authenticated identity documents and credentials by accessing various tools, systems and databases. I have not reviewed or authenticated these documents.

  • D. I have completed training in how to identify and authenticate identity documents and credentials.

  • E. I have NO experience or training related to this work behavior.

10

In the space below, you must describe your experience as it relates to the level of performance you claimed on Work Behavior 3. Please be sure your response addresses the 4 items listed below. If you claimed you do not have experience, type N/A in the text box below.

  • The name of the employer(s) where you gained this experience

  • The type(s) of documents you reviewed and authenticated

  • The type(s) of documents you processed

  • The type(s) of tools, systems or databases you used to process identity documents

11

If you are claiming education/formal training related to this work behavior, please provide the requested information below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

  • The Training Source

  • The Course Title

  • The Credits/Clock Hours You Earned

12

WORK BEHAVIOR 4 – COMMUNICATIONCommunicates information related to driver license applications, required documents, testing procedures, test results, and the complaint process to customers.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

  • A. I have experience communicating with the public face-to-face and in writing or electronically. I have exchanged driver license information such as, applications, required documents, test results, and the complaint process to customers.

  • B. I have experience communicating with the public face-to-face and in writing or electronically. I have exchanged information NOT related to driver license information.

  • C. I have experience communicating with the public in writing or electronically. I have exchanged information NOT related to driver license information; additionally, I have not communicated face-to-face.

  • D. I have completed training in public speaking, train the trainer, speech, English Composition, etc. related to this work behavior.

  • E. I have NO experience or training related to this work behavior.

13

In the space below, you must describe your experience as it relates to the level of performance you claimed on Work Behavior 4. Please be sure your response addresses the 3 items listed below. If you claimed you do not have experience, type N/A in the text box below.

  • The name of the employer(s) where you gained this experience

  • The type(s) of information you communicated to the public

  • The method with which you communicated with the public (face-to-face, electronically, in writing)

14

If you are claiming education/formal training related to this work behavior, please provide the requested information below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

  • The Training Source

  • The Course Title

  • The Credits/Clock Hours You Earned

Required Question

Agency

Commonwealth of Pennsylvania

Address

613 North StreetHarrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov