Job Summary

Leads and coordinates the daily phlebotomy operations, in collaboration with Analytical Specialists, Laboratory Operations Manager and department Associate Vice President. Plans, organizes and directs the activities of section personnel to provide optimal, cost-effective delivery of services according to departmental standards of quality, productivity, and performance.

Job Duties

• Sets an example of outstanding Customer Service when interacting with all customers.

• Supervises technical and administrative operations for Laboratory phlebotomy staff.

• Maintains a staff of qualified personnel to assure quality specimen collection and services.

• Selects, instructs and develops employees through careful interviewing, comprehensive training, delegation, and supportive coaching.

• Ensures competency of all personnel.

• Prepares and monitors annual operating budget for section's cost centers, forecasts workload for revenue projection, meets fiscal requirements.

• Collaborates the planning of capital purchases and leases with the Analytical Specialist and Operations Director.

• Oversees section purchasing, receiving, and inventory management to reduce costs.

• Assures section's compliance with applicable regulations and accrediting standards.

• Knows and abides by Medical Laboratories policies and procedures.

• Successfully implements changes to operations as needed.

• Demonstrates receptiveness to new ideas and successfully helps others through change.

• Leads communication with employees through constructive techniques including regularly scheduled staff meetings.

• Provides appropriate recognition and acknowledgement of achievement, serves as a role model to the rest of the section team for effective communication.

• Actively supports the Quality Program and takes a leadership role in facilitating change to realize noticeable error reduction and service improvement related to pre-analytical quality.

• Provides educational direction and opportunities for all levels of staff.

• Actively seeks input from Analytical Specialists and staff, motivates them to seek and participate in development opportunities.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

*Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).

Position Details

• Hours: 6AM-2:30pm

• On-call: N eeds to round with 2nd and 3rd shift.

• Required Experience: 10 years of relevant experience

*Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).

• Preferred Experience: 1 year of Managerial/Supervisory experience, interview and recruitment experience is a plus.

  Geisinger cares about not only its patients and members but also about you and your family. We offer a competitive compensation and benefits package to ensure that you and your loved ones can maintain good health, achieve financial stability, and excel both personally and professionally. We believe in creating a diverse and inclusive environment where all employees can be their authentic selves. To learn more: https://jobs.geisinger.org/diversity  

  Benefits of working at Geisinger:

• Full benefits (health, dental and vision) starting on day one 

• Three medical plan choices, including an expanded network for out-of-area employees and dependents  

• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)  

• Company-paid life insurance, short-term disability, and long-term disability coverage  

• 401(k) plan that includes automatic Geisinger contributions  

• Generous paid time off (PTO) plan that allows you to accrue time quickly  

• Up to $5,000 in tuition reimbursement per calendar year  

• MyHealth Rewards wellness program to improve your health while earning a financial incentive  

• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones  

• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.  

• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance  

Education

High School Diploma or Equivalent (GED)- (Required)

Experience

Minimum of 10 years-Relevant experience* (Required), Minimum of 1 year-Managerial/Supervisory (Preferred)

Certification(s) and License(s)

Valid Driver's License - Default Issuing Body

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.