Rutgers New Start Career Network

Rutgers Edward J. Bloustein School of Planning and Public Policy mobile logo
New Start Career Network mobile logo

Job Information

Flagstar Bank, N.A. Senior Client Associate in White Plains, New York

Position Title
Senior Client Associate

Location
White Plains/360 Hamilton Avenue/114014

Job Summary
The Senior Client Associate provides personalized banking services to financial institution customers.

Pay Range: $24.36 - $34.62 - $44.87

Job Responsibilities:

  • Greets clients and potential clients to maintain goodwill and gain additional business.
  • Opens new accounts, performs maintenance and servicing to existing accounts.
  • Ensures completeness of loan documentation on new account set-up (Personal Lines of Credit, Reserve LOC); may assist with other loan product documentation. Responds to client inquiries and requests regarding accounts.
  • Coordinates and assists back-office personnel in resolving credit problems, delinquent payment issues, and other related affairs.
  • Oversees accuracy of inputted data with regard to various systems and the written documentation.
  • Provides ongoing relationship servicing with current clients to maintain goodwill, including responding to client inquiries and requests regarding accounts.
  • Completes Private Client Group operational tasks including invoice payment, private client group daily and monthly reports, monthly audits, etc.
  • Monitors general ledger, wire transfers and documentation requirements to ensure accuracy and prevent fraud. Assists in processing wire transfers.
  • Promotes and cross-sells other products and services as appropriate to client requirements.


Job Requirements:
  • High school diploma or general education degree (GED)
  • Minimum of 3 years of related banking experience
  • Banking in a commercial bank environment
  • Financial products, services, compliance (KYC-AML)
  • Strong interpersonal and communication skills


#LI-Onsite

#LI-LM1

Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

Minimum Salary: 0.00 Maximum Salary: 0.00 Salary Unit: Yearly

DirectEmployers