POSITION: Vice President of Business Services

DEPARTMENT: Business Services

REPORTS TO: SVP and Head of Regional Finance

FLSA STATUS: Exempt

Summary

As the world’s leading venue management company and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the world’s most important stadiums, arenas, convention centers, and theaters requires unmatched dedication and the most profound expertise. Our focus is YOU! Through investments in growth, resources, and technology we strive to enhance the experience of our internal Team Members and to continue creating amazing live experiences for the guests that we serve.

Across our portfolio of live event venues and corporate offices, we are looking for a Vice President of Business Services. This leadership role will serve as a liaison between ASM Global Corporate leadership, Regional Executives, and Local Venues to support corporate initiatives and projects to ensure success.

This role will lead and manage, under the guidance from SVP and Head of Regional Finance and relevant program owners/executive sponsors, the activation on newly implemented systems and centralized programs, the establishment in governance and standards in processes, the optimization of user engagement and adoption of tools and systems deployed across ASM Global to drive best practices and operational excellence.

This role requires strong leadership, project management, communication, and problem-solving skills. Two full time director positions will report into this leadership role and will be supported by centralized analytic resources.

Essential Duties and Responsibilities

Activation, Engagement and Adoption: Maximize activation of new programs. Drive engagement and oversee progress of usage/participation of various programs/systems.

Transformation and new initiative support: Lead, manage and facilitate various transformation initiatives and projects across ASM Global. Participate in creation of new programs not currently offered or developed as required.

Centralized programs: Together with relevant stakeholders, role will maintain various centralized programs and work with corporate finance on various financial analysis, including allocation where applicable and manage current inventory related to centralized programs. Manage and co-ordinate communication to and from venues related to centralized programs.

Shared service strategies: Continuously explore, together with relevant functional leaders, on potential of shared services, business case and ROIs to drive financial and operational efficiencies.

Growth and Integration: Contribute to contract renewal efforts, new business opportunities, new venue openings and transitions as required. Lead the business services team to support relevant integration efforts.

Functional leadership: As a senior leader of ASM Global, own the process of sourcing, hiring, and selecting talent within the business services team. Constantly identify high potential talent for future movements. Engage in succession planning in discussion with SVP and Head of Regional Finance. Participate in long term strategic planning with executive leadership as required (i.e., Project planning, Financial Long-range plan, Budget, and Forecasting).

Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with ASM's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform essential duties satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Education and/or Experience

• Bachelor’s degree from an accredited four-year college or university.

• Minimum 5-7 years of progressive experience in Project management with at least three (3) of those years in a management function of a multiple business unit settings (i.e., Regional or Corporate offices).

• Experience in sports, entertainment, arena, convention center or stadium; or an equivalent combination of education and experience would be desirable.

  Skills and Abilities

• High energy, strong will and ambition to learn and work on new things.

• Demonstration of ability and track record of delivering results.

• Proven ability to influence and collaborate effectively with cross functional teams.

• Excellent communication skill and executive presence with presenting to all level of management from senior executive leadership and stakeholders to individual venue General managers and management teams.

• Problem solving skills and critical thinking skills within a global enterprise set up.

• High degree of comfort in managing multiple assignments and priorities simultaneously.

• Ability to travel 20-30% of the work time would be required.

  Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.

Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.