Inside Sales/Customer Support Specialist Objective

A specialty distributor seeks an Inside Sales/Customer Support Specialist. The ideal candidate will connect clients, manufacturers, and sales staff while contributing to company growth through exceptional service.

Responsibilities

• Master our product catalog to bridge communication between customers, field representatives, and internal teams

• Conduct account reviews to uncover enhancement possibilities and suggest tailored solutions

• Oversee customer support workflows, maintaining service excellence and key performance metrics

• Expand revenue streams by showcasing offerings to the existing client base

• Facilitate order fulfillment and provide backup to field sales personnel

• Deliver professional representation through all customer touchpoints

• Resolve client concerns through active listening, clear information exchange, and effective problem-solving

  Requirements

• 1+yrs customer service proficiency

• Background in sales support, account management, or comparable role

• Superior interpersonal and client relations aptitude

• Proven track record in persuasive communication

• Self-motivated with strong collaborative capabilities

• Exceptional prioritization and deadline management proficiency

• Competence with CRM platforms and digital sales tools

• Demonstrated success in dynamic, results-driven environments

Additional Information:

• Full-time position (8-hour shift, no nights)

• In-person/Onsite

  #LI-PK1

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.