The Laboratory Protection Division is seeking an individual to support the Badging Office as an Administrative Assistant verifying and issuing ID credentials to employees, contractors, guest/visitors, and other eligible recipients. This position will process UPIV credentials, enroll, activate, and update HSPD-12 credentials. Process clearances, review, and verify documents for data input, enter data in databases (USACCESS, E-APP, CCURE), and coordinate with the GUV Center, and other departments to authenticate and validate requests for access credentials. This position is for a skilled and motivated individual that will perform all functions required to issue access credentials and provide exceptional customer service.

Essential Duties and Responsibilities:
Provide support to Badge Operations in administrative functions, which includes but not limited to:

• Verify authorization to access the site by consulting the Visitor's database, PeopleSoft, Workday, and TBIS.
• Review source documents and verify authorization for access to all on-site events or activities.
• Issue temporary photo identification passes.
• Check Visas, Passports, and all required Immigration Documents for site access.
• Perform all functions required to issue ID badges for all Laboratory employees, contractors, guests, retirees, and family members.
• ID issuance through verification of the recipient's eligibility shall be performed with a 100 percent degree of accuracy.
• Issue vehicle stickers and placards.
• Input accurate data in the vehicle registration system.
• Encode badges for access using the C-Cure system.
• Run various reports in the C-Cure system.
• Maintain files for all badges issued.
• Respond to questions and resolve problems related to the badging operations; assist customers, provide advice on eligibility requirements, and process applications to determine eligibility.
• Provide exceptional customer service to the Laboratory population.
• Collect expired Laboratory badges, enter history into C-Cure system, then destroy badges.

Required Knowledge, Skills, and Abilities:

• Eight (8) years of administrative experience.
• Ability to handle non-routine office matters.
• Must be highly efficient, well organized and have problem solving skills.
• Excellent verbal and written communication skills.
• Ability to work independently, prioritize workload, and multitask.
• Ability to identify and resolve issues encountered within own area of responsibility, act proactively to develop solutions and provide recommendations to avoid problems.
• Proficient in Microsoft Office software suite (Outlook, Word, Excel).
• Excellent interpersonal and customer service skills, collaborative, and team oriented.
• Must be able to obtain and maintain a "Q" clearance.
• Ability to conduct shift work.

Preferred Knowledge, Skills, and Abilities:

• Familiarity with C-Cure System, TBIS, Dymo Label (Visitor Badges).
• Familiarity with Visa, Passports, Immigration Documents.
• Familiarity with Adobe Professional.

VEVRAA Federal Contractor

Brookhaven Laboratory is committed to providing fair, equitable and competitive compensation. The full salary range for this position is $65,650-75-500 95,200 a year. Salary offers will be commensurate with the final candidate's qualification, education and experience and considered with the internal peer group.