Overview

Job Summary: Responsible for greeting and assisting customers in locating merchandise and deterring theft at the entrance and exit doors while ensuring total customer satisfaction.

Responsibilities

Job Duties:

• Greet each customer entering the store and aid customers by locating requested merchandise.

• React and conduct recoveries of merchandise from potential shoplifters by following company policy with customer service techniques.

• Assist management personnel in accurately completing incident reports when shoplifting incidents occur or when a recovery has occurred.

• Assist store personnel with exceptional customer service and aid in the deterrence of theft.

• Timely and efficient communication to Management or Supervisor on all incidents.

• Respond to all EAS activations, accurately complete the EAS Alarm Activity Log and communicate all FTD’s to Management or Supervisor.

• Follow proper procedures for store opening on testing of EAS Alarm system to ensure equipment is working properly.

• Request additional help as needed to maintain appropriate customer service levels or when suspicious activity occurs.

• Implement, Replenish and Maintain all EAS equipment in adherence to the EAS Program.

• Conduct EAS tagging and EAS equipment usage compliance on store specific or company driven EAS compliance items.

• Perform general housekeeping on the public view monitors and ensuring equipment is working properly.

• Assist with inventory management by communicating potential losses of merchandise to Management.

• Responsible for completing all mandatory and regulatory training programs

• Perform other duties as assigned

Qualifications

Education:

• Minimum: High School Diploma (or currently enrolled in) or GED

Experience:

• Preferred: 0-2 years previous experience in related position

Special Conditions of Employment:

• Drug test

• Initial and continuous exclusion and sanction/disciplinary monitoring

• Any and all additional eligibility requirements based on the specific position

Compensation:

$15.45 - 18.15 an hour

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.

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Job Locations US-NY-Syracuse

Posted Date 3 months ago (3/28/2024 12:51 PM)

Requisition ID 2024-12418

# of Openings 1

Category Retail

Location : Location US-NY-Syracuse