The Assistant Director of the Student Success Center plays a pivotal role in managing the day-to-day operations of the Center and provides additional support to all members of the Center staff, including professionals and student employees. This person also coordinates the tutoring program and works closely with colleagues in the Quantitative Research Center and Writing Center. In addition, the Assistant Director empowers students to identify and achieve their educational, personal, and professional goals through guided coaching sessions and by connecting students with resources within and beyond the Student Success Center. PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS: Oversee the Center's daily operations such as student programming, academic support services and triage. Coordinate programming efforts to support students and create visibility for the Center. Respond to inquiries from students, families, faculty, and other college personnel. Promote the Center's resources and achievements to external audiences. Work collaboratively with coaches to carry out the mission, goals and outcomes of the Student Success Center. Provide staff development, including hiring, mentoring, and evaluation of student staff. Carry out logistical duties to support academic advising such as compiling administrative withdrawal data, sending hiatus letters, and reaching out to faculty advisors to provide support. Promote and contribute to existing student success efforts while assessing their effectiveness and implementing new initiatives.

Requirements: Bachelor's Degree and 3+ years of relevant experience is required or equivalent experience and education. Master's degree in Higher Education, Counseling, Education or related field is preferred. Establish and maintain cooperative and productive relationships with both campus and off-campus contacts, including students, faculty, prospects, parents, and community partners Possess excellent interpersonal and written communication skills Maintain a high level of confidentiality due to the sensitivity of the nature of the student and college information this position requires. Experience working directly with college students, preferably with transfer, non-traditional, and/or under-represented student populations, concerning academic success. Experience with large- and small-scale event planning. Experience with Microsoft Office, Datatel Student Management Software, and familiarity with Course Management Software (e.g. Canvas), Informer, and Slate are preferred. Willingness to work evenings and weekends to accommodate student needs and programming. Demonstrated ability to work independently and collaboratively in a fast-paced environment. Excellent customer service skills. Strong written and oral communication skills. Demonstrated time management and organization skills

Le Moyne Benefits 403(b) Retirement contribution- (9.5% Employer match) Generous tuition coverage Health insurance options- (Medical, Dental, Vision, Flexible Spending Accounts) Health Savings Accounts- (Partially Employer funded) Basic Life & AD&D Insurance- (Employer paid) Short and Long Term Disability Insurance (Employer paid) Supplemental Life & AD&D Insurance Voluntary benefits- (Legal, Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance etc.) 12 paid holidays (In addition to paid time off the week between Christmas and New Years) Generous time off package 35 hour work weeks Hourly range: $28.50-$30.50/hr