Summary:

Performs medical, clerical, and reception duties for the Department of Pediatrics. Provides medical assistance to physicians in the examination and treatment of patients.

Key Responsibilities:

Clinical Duties:

• Prepares exam room and sterilize medical instruments and equipment for tests and procedures.

• Prepares patients for visits including:

• Putting patient in exam room

• Taking history and chief complaint

• Taking vitals including height, weight, temperature, blood pressure and pulse

• Performs diagnostic tests per physicians’ standing orders such as EKG, Blood work, Vision and hearing screening, Urine dip, PFT’s.

• As directed by physician, prepares and/or administers vaccines and intramuscular and subcutaneous injections in limited circumstances, which may be delegated under State Regulations.

• Notifies supervisor to orders clinical supplies including injectables and vaccines, as needed.

• Assist physicians and nurses during examinations and procedures.

• Collect and prepare laboratory specimens for analysis.

• Assist with minor surgical procedures and wound care.

• Assures patients outside testing results are in the chart for physician review with patient.

• Documents clinical information in chart or EMR system.

• Provides clinical care in accordance with training and under supervisor’s direction:

• Laboratory tests

• Vision screening

• Audiograms

• ECGs

• Phlebotomy and processing of specimens

• Allergy Screening

• Maintains and cleans office medical equipment as required.

Administrative Duties:

• Schedule patient appointments and manage patient flow.

• Maintain accurate and up-to-date patient medical records.

• Answer phone calls and address patient inquiries with a pleasant and helpful demeanor.

• Handle billing and coding for insurance purposes.

• Verifies demographics and insurance information and updates in billing system.

• Verifies patient’s insurance through insurance lists and/or via insurance websites.

• Collects appropriate co-pays from patients.

• Completes batches as scheduled prepares the deposit for pickup.

• Retrieves referrals for appropriate visits and enters in to billing system.

• Ensure the cleanliness and organization of the exam rooms and clinic areas.

• Maintains inventory of front office supplies and notifies supervisor when supplies need to be ordered.

• Signs in and out to the answering service daily as directed.

• Arranges for patient care services at other facilities, including surgeries, preadmission testing, etc.

• Calls for pre-authorizations and pre-certifications as required by the patient’s insurer.

• Coordinates requests for prescriptions from patients, provides chart to physician, telephones prescriptions at the direction of the physicians, and makes notation in the patient chart with date and signature.

• Handles incoming and outgoing mail.

• Pulls patient charts for next day and prepares chart.

• Opens and closes offices as assigned by supervisor. Activates and deactivates security system as assigned by supervisor.

• Maintains a professional and orderly office appearance.

Other duties

• Always treats others with compassion, dignity, and respect.

• Maintains a customer-focused approach to all responsibilities.

• Attends all mandatory in-service and trainings as directed.

• Maintains competence in all applicable office computer systems.

• Supports and adheres to the University policies regarding HIPAA and confidentiality.

• Assists with the orientation and training of new employees as requested.

• Performs other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or equivalent.

• Completion of an accredited Medical Assistant program.

• Certification from a recognized certifying body (e.g., AAMA, AMT, NHA, NCCT).

• Applicants may be licensed in the State of New Jersey in another classification permitted by regulations to give intramuscular and subcutaneous injections.

• Must have attained a satisfactory level of comprehension and experience in the administration of intramuscular and subcutaneous injection techniques.

• Proficiency in phlebotomy techniques required.

• Current Basic Life Support (BLS) certification.

• Strong knowledge of medical terminology and procedures.

• Proficiency in using electronic health records (EHR) systems.

• Excellent communication and interpersonal skills.

• Ability to multitask and work efficiently in a fast-paced environment.

• Compassionate and patient-focused attitude.

Preferred Qualifications:

• At least one year of previous experience working as a Medical Assistant in a clinical setting.

• *If in Pediatrics: knowledge of pediatric vaccine, knowledge of the vaccine schedule, experience of pediatric administration of vaccines, and pediatric triage preferred.

• Familiarity with EPIC

Physical Requirements:

• Ability to stand and walk for extended periods.

• Ability to lift and move medical equipment and supplies.

• Manual dexterity to handle instruments and perform medical procedures.

• Must be able to communicate well with internal and external customers, sometimes under stressful circumstances.

Working Conditions:

• Work is performed in a clinical environment.

• Exposure to infectious diseases and bodily fluids.

• May require evening, weekend, or holiday shifts depending on the clinic's hours of operation.

Salary/Benefits:

• The starting rate is $19.77per hour (Probationary Rate). After completion of a six-month probationary period, the employee's pay will increase to the Job Rate of $20.36. Depending on experience, candidate may be hired at the "Job Rate" to start.

• Comprehensive State health and dental benefits, state pension, extensive accrued time off/paid holidays, tuition reimbursement for employee, spouse, and dependents to attend Rowan University, Glassboro. (Tuition reimbursement will apply to undergraduate degrees only for spouse and dependents).

Notes:

• Candidates must be legally authorized to work in the US, and the university will not sponsor an applicant for a work visa for this position.

• Only completed online applications submitted on or before the posted deadline will be considered.