UPMC Northwest Hospital

Family Birthing Center

Casual Status

Join Our Team as a Doula: Empower and Support Expecting Families!

We’re seeking a compassionate and dedicated Doula to provide exceptional support to pregnant women throughout their journey. You’ll attend births at hospitals, offering continuous physical, emotional, and informational support. Your role includes postpartum visits in various settings, such as hospitals, homes, and community health centers, ensuring mothers receive the care they deserve.

Responsibilities:

• Sign up for at least four 12-hour on-call shifts per month (scheduled in advance).

• Provide continuous doula services that meet the DONA International Standards of Practice and Code of Ethics to women during their births.

• Review each birth attended with Supervisor, Lead Doula or Community Doula assigned to client, per Birth Circle protocol. If client is not assigned prior to birth, review birth with Supervisor, Lead Doula or Community Doula assigned to follow up.

• Meet individually with Lead Doula for case-management and to monitor paperwork completion, as needed.

• Follow program protocols for after-hours and weekend calls; coordinate as needed with the on-call supervisor, answering service and community doula for clients whose birth will be attended by the birth doula.

• Complete first post-partum visit.

• Provide knowledgeable breastfeeding support and refer clients to lactation support as available and when appropriate.

• Complete birth packet and first postpartum visit sheet (turn in to office w/in one week of birth).

• Complete and turn in timesheet as scheduled.

• Maintain patient confidentiality and HIPAA-compliant records

• .Attend required meetings and in-services (i.e., monthly Birth Doula meeting, and new Doula orientation).

• Check UPMC email regularly for on-call changes, updates, and staff communication.

• Performs in accordance with system-wide competencies/behaviors.Performs other duties as assigned.

High school diploma or GED required.

BA or BS preferred.

UPMC approved Doula training within 6 months of hire.

Position requires high degree of planning, flexibility, organization, listening, motivating, and community networking.

Experience working in the community, especially with women and families preferred.

Multiple languages preferred.

Licensure, Certifications, and Clearances:

UPMC approved Doula training or Postpartum Doula preferred.

UPMC is an Equal Opportunity Employer/Disability/Veteran