Office of Children & Family Services Office Assistant 2 (Keyboarding) in Schenectady, New York

Office Assistant 2 (Keyboarding)

Application Due12/20/2018 11:59:59 PM



Human Services Call CenterOne Broadway Center, 9th FloorSchenectady, NY 12305

Salary Grade/RangeGrade:SG-9Salary:$ 36,051 - $ 44,311CompetitivePermanentCSEA

Duties• Organize administrative support activities within the Call Center’s units.

• Track projects and tasks assigned to each unit and follow-up to ensure their completion.

• Assist units on a day-to-day basis through administrative support.

• Open, review, sort and distribute mail to the Call Center Director and other HSCC staff, as appropriate.

• On a daily basis, review and process data templates completed by Call Center Representatives, to ensure that the data are accurate and complete.

• Correct data templates where necessary.

• Prepare emails to send templates to all lines of business every day.

• Save all templates to Archive folders, and purge each folder once a month to limit the amount of confidential information stored by the HSCC.

• Review reports, correct errors and mail and fax reports five times a day.

• Use software packages, e.g., packages for spreadsheets, email and other applications.

• Type correspondence, documents, records, and other written material.

Additional duties will be discussed in detail during the interview.

Minimum Qualifications

One year of permanent competitive or 55b/c service in a title eligible for transfer via Section 70.1 of Civil Service Law.

Additional InfoPursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at

Application Due12/20/2018 11:59:59 PM

To ApplyQualified candidates should send a resume and cover letter giving theTitle, Location, and EOA Number(shown below) of the position being applied for to:New York State Office of Children and Family ServicesBureau of Personnel,EOA #18-859North Building, Room 23152 Washington St.Rensselaer, NY 12144Or send by email to:eoajobpostings@ocfs.ny.govImportant: Please provide your email address and your work, home and cell phone numbers. In order to qualify you for the position when you have current or prior New York State employment, you may be contacted by OCFS Personnel for your social security number to confirm your employment history.

OCFS Job Application

Contact Information

FeesSome positions may require credentials or a background check to verify your identity.