Job Title: Medical AssistantJob Description

We are seeking a dedicated and reliable Medical Assistant to join our Neurology department. The ideal candidate will possess a blend of clinical and administrative skills, ensuring efficient patient care and smooth operational flow within our office. The role involves a mix of clinical support (90%) and administrative support (10%), providing comprehensive care to our patients.

Responsibilities

• Ensure efficient patient flow.

• Prepare treatment rooms and equipment for patient examinations.

• Provide appropriate procedural support following department-specific guidelines.

• Perform initial intake of patients, including interviews to obtain chief complaints/reasons for visits, vital signs, and allergy information.

• Accurately record and update relevant patient information.

• Perform daily Quality Controls (QC) for all Point of Care (POC) testing.

• Obtain specimens and accurately perform and record patient POC testing per policy.

• Under provider and/or RN direction, perform tracking and retrieval of patient lab/diagnostic testing results to facilitate timely provider review and follow-up.

• Under provider and/or RN direction, perform the administrative functions of the patient prescription renewal process in accordance with policy.

• Provide cross coverage for other appropriate clinical roles.

• Support patient check-in and check-out processes.

• Schedule and coordinate all patient appointments.

• Answer and direct calls.

• Process pre-authorizations and pre-certifications.

• Prepare and file medical records.

• Provide cross coverage for other administrative roles.

• Maintain clinical files according to organization/department protocols.

• Process patient-related correspondence.

• Maintain confidentiality of patient information.

• Provide support as needed for departmental medical record audits.

• Clean and stock patient care rooms between patients.

• Maintain appropriate inventories of all medical supplies.

• Stock and maintain all patient-related forms and educational materials.

• Utilize equipment appropriately and notify the Practice Manager in a timely fashion of equipment/facility breakdown or damage.

• Ensure documentation is legible and falls within the appropriate MA scope/Organizational documentation guidelines.

• Accurately document patient information on appropriate forms.

• Demonstrate accuracy in basic data entry and data retrieval of paper/electronic patient records.

• Perform other duties as may be assigned to promote health, safety, and comfort.

• Ability to travel to satellite locations may be required.

• Demonstrate an awareness of safety needs and a basic knowledge of medical terminology, infection control, risk management, and environment of care policies.

• Ask questions, seek clarifications, and request assistance when needed and in situations that fall outside of the MA scope of practice.

• Demonstrate support for the mission, vision, values, and goals of the organization through behaviors that are consistent with organizational standards.

• Understand the organization's environment of care.

Essential Skills

• Medical assisting

• Medical Assistant Diploma

• Recent experience in Neurology

• Reliable and punctual

• Patient care

• Phlebotomy

• Customer service

Additional Skills & Qualifications

• Bilingual in Spanish is a plus

• 1-2 years of Cardiology experience is a plus but must be bilingual in Spanish (Speaking)

• Ability to translate instructions and questions to patients

• Basic knowledge of medical terminology

• Understanding of infection control, risk management, and environment of care policies

Work Environment

Candidates will be working in a Neurology department attached to Mercy Hospital. The role involves both clinical and non-clinical responsibilities, with training provided for non-clinical tasks. Candidates must be prepared to cover for other employees as needed. The work schedule is as follows: Monday 7:30am - 2pm, Tuesday 8am-6pm, Wednesday 8am-6pm, Thursday 8am-6pm, and Friday 8:30am - 1pm.

Pay and Benefits

The pay range for this position is $19.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Rockville Centre,NY.

Application Deadline

This position is anticipated to close on Mar 24, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.