Order#: NY1499143 Direct Support Professional Team Lead Residential

* This position is eligible for a $500 signing bonus!! This bonus is earned and payable as follows: 25% ($125) in the pay period following the 3-month anniversary of your employment; 25% ($125) in the pay period following the 6-month anniversary of your employment; and 50% ($250) in the pay period following the one-year anniversary of your employment. *

Employment: Full-time 40-hour work week. Sat-Sun 6am-2pm and Mon-Wed 2pm-10pm (Thu & Fri off)

Requirements: High School Diploma or equivalent required. Associates Degree in human services or related field as determined by the department or program preferred. An equivalent combination of education and experience may be acceptable. Experience in providing service to individuals with disabilities preferred. Demonstrated ability to plan and organize the daily operations of the department or program. Demonstrated ability to effectively communicate orally and in writing. Demonstrated ability to exercise good judgment in planning, implementing and evaluating work with individuals, customers, and employees. Demonstrated tolerance for stressful interactions and situations. Must have a valid NYS Drivers License and ability to travel in the Rochester area.

Competency Requirements Collaboration Skills and Team Development Leadership Skills Relationship Management Organizational Skills

Summary/Objective: This position provides leadership and oversight to Residential Direct Support Professionals (DSPs) while on shift to ensure quality service delivery. This position serves as a liaison between the DSPs and the supervisor or manager.

Essential Functions Imparts agency philosophy of Equal Opportunity, Independence and Realization of Individual Potential to children, families, program staff and community resources. Maintains confidentiality of information relating to individuals and their families in accordance with agency policy. Completes all documentation requirements in a timely manner. Provides oversight to ensure safety and supervision of individuals.
Communicates, in a positive manner, the mission, vision, organizational values and program or departmental goals to employees. Provide direct oversight and problem-solving support to employees in accordance with Agency policy and expectations. Maintains necessary documentation and reports as required and per agency policies. Communicates agency, regulatory body and departmental or program policies, procedures and standards of work in a positive manner. Shares important information regarding the safety and welfare of others. Communicates with departmental manager and director to assess progress, problem solve, make decisions and accomplish the goals of the program/department. Trains new team members as needed. Maintains accurate billing for the program per policy and regulations. Demonstrates professional demeanor and acts as a role model for employees and individuals by interacting with others in a professional and respectful manner, dressing appropriately, and using good personal hygiene. Acts as a role model for employees in carrying out the Mission, Vision, and Guiding Principles of CP Rochester and of the Residential program. Is approachable and responsive to staff. Completes tasks related to the functioning of the program or department. Communicates effectively with employees, service providers, individuals, caregivers, family members, and the community to ensure services are individually focused and promote independence, productivity and choice. Complies with Regulatory and Agency audits (internal and external). Attends meetings as assigned and communicates information to staff. Participates in conferences, workshops and in-service training as needed or recommended to enhance job skills and personal growth and development. Adheres to agencys policies and procedures as well as department guidelines