Job Information
Howmet Aerospace Inside Sales Account Representative in Rochester, New York
Howmet Aerospace has an immediate opening for an Inside Sales Account Representative with experience working in a fast-paced manufacturing facility. This position is in our Rochester, NY facility and is eligible for a $1,000 sign-on bonus.
SUMMARY
Responsible for creating, maintaining and developing relationships as well as favorable contacts with current and potential accounts. Primary activities are related to contract review, customer relations, customer service, sales support, account profitability and order processing. Responsible for overseeing customer order files, relationship with each customer, high level of internal communications between external sales, purchasing, planning, engineering, metallurgy, operations and accounting.
Supports the preparation of sales forecasts and ensures the forecast data is current and updated within the ERP system. Ensures that the customer's purchase orders are in place to replace forecasts prior to launch
Acts as leading support for budgeting and LQE activities
Must possess excellent communication skills, both via telephone, in written format, and in face-to-face communications. The application of these skills is critical both with the customer and on an internal level (both onsite and within the Howmet divisions)
Develop and maintain positive customer internal relations. Demonstrates depth of relationships across the organization structure at key accounts.
Work through OTD and customer scorecards to achieve optimum rating and assist with monthly performance review reports
Lead customer visits/reoccurring meetings to the site working with external sales and internal stakeholders. Responsible for clear agenda items and preparation in order to present the best possible impression of the company to customers and external visitors
Develop and track customer milestones
Identify and drive improvements in sales processes and systems
Pursues open non-conforming submittals for disposition with customer. Capable of negotiating discounts with customer in order to complete the sale
Responsible for maintaining export licensing with international customers. Understanding of product both import/export and working with customs brokers
Proactively research and respond to customer inquiries regarding status of order, investigate and resolve production status issues, drawing on organization to resolve road-blocks, address shipping and scheduling issues, proactively communicate with customer regarding changes in product availability or delivery schedules, and work closely with purchasing, planning, engineering, and metallurgy in the initial contract review phase to ensure timely launch of customer orders
Occasionally process customer purchase order and reviews quote for accuracy to ensure original quote meets purchase order requirements. Responsible for the timely and accurate entry of order, commercial contract review process, and presentation of the CQRA pack to quality, engineering and planning generation of all appropriate documentation, ability to lead effort to launch product on time
Occasionally maintain order book with accuracy and timeliness. Ability to review current orders against expected engine build quantities, understanding of end user applications, ability to interface with customers when order activity does not keep pace with end user forecasts, ability to interface with outside sales representatives to resolve discrepancies, understanding of drawings, prints, and customer specifications
BASIC QUALIFICATIONS
Bachelor's degree from an accredited institution
5 years of related experience
Proficient in the use of Microsoft Excel, PowerPoint, Word
Must be familiar with MRP systems and can learn all necessary SFC systems to effectively perform the functions of the job
Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines a U.S. person as a U.S. Citizen, Permanent Resident (i.e. âGreen Card holderâ), Political Asylee, or Refugee.
PREFERRED QUALIFICATIONS
Experience with metal alloys
Experience in the aerospace industry
Salary Range: $65,500 to $70,000 depending on experience
About Howmet Aerospace
Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $6.6 billion in revenue in 2023, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customersâ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2023 Environmental Social and Governance report at www.howmet.com/esg-report.
Follow: LinkedIn (https://www.linkedin.com/company/howmet-aerospace) , Twitter (https://twitter.com/howmetaerospace) , Instagram (https://www.instagram.com/howmetaerospace/) , Facebook (https://www.facebook.com/Howmetaerospace/) , and YouTube (https://www.youtube.com/howmetaerospace) .
Howmet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics.
If you need assistance to complete your application due to a disability, please email TalentAcquisitionCoE_Howmet@howmet.com