ABOUT THE TEAM

 Shaner Hotels has an amazing opportunity at our 130-room Philadelphia / Ridley Park Springhill Suites, located conveniently near the Philadelphia International Airport. We offer our guests 24-hour shuttle service, indoor pool, indoor bar, and complimentary breakfast.

ABOUT US

 Shaner Hotel Group

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries.  We partner with the top Hospitality Brands including independent locations as well.  We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management.  You can find out more by visiting our website, www.shanercorp.com!

JOB DESCRIPTION

    Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations.   Helps ensure compliance with and completion of all daily operational procedures by the Sales department.   Maintain knowledge of all hotel services/features and hours of operation.   Maintain complete knowledge in the use of all office equipment, computer, and manual systems.   Maintain confidentiality and security of specified hotel information, correspondence, reports and files.   Familiarization with current customers and hotel accounts.   Working knowledge of the front desk and desk operations.   Perform miscellaneous support services, including filing, gathering information, organizing the sales office, and helping to keep sales work area neat, clean, and presentable to clients or hotel staff.   Ensures communication with General Manager, all other Department Managers, and staff.   Other duties as assigned.   

  Responsibilities 

  Provides clerical/secretarial and administrative support for the Sales department, including dictation, typing, computer. 

  input, filing, tracing, answering telephones, printing reports and departmental records/logs. 

  Qualifications 

   High school graduate.   Minimum 1-year administrative experience.   Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding.   Ability to provide legible communication.    Computer skills.   Previous guest relations tr

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