Job Title: Administrative Assistant - Collision Specialist

Location: Bob Weaver Auto - Pottsville, PA

Type: Full-Time

Overview:

Join the #1 rated collision center in Schuylkill County and play a pivotal role in providing exceptional customer service and administrative support. As the first point of contact for our collision center, you will assist customers who have experienced automobile accidents or need auto body repairs. This is an excellent opportunity for someone with strong organizational and customer service skills who is looking to grow within a dynamic and supportive environment. Administrative management potential awaits the right candidate!

What You'll Do:

As our Administrative Assistant - Collision Specialist, you'll be at the forefront of our operations, ensuring smooth and efficient service for our customers and team.

• Customer Assistance: Be knowledgeable and assist customers in person or by phone with their collision insurance claims, estimate/repair procedures, and the steps needed to process their claims.

• Communication Management: Answer and screen incoming calls, assist estimators with follow-up phone calls, and manage accounts receivable.

• Rental and Loaner Car Coordination: Assist in managing the rental car program and oversee the pick-up/drop-off process of loaner vehicles.

• Administrative Support: Perform duties such as filing, photocopying, faxing, scanning, and receiving payments.

• Technology Utilization: Use strong web-based program skills and keyboarding abilities to ensure efficient administrative operations.

Why Join Us:

• Professional Growth: Seize the opportunity for administrative management potential and grow your career in a supportive, family-owned dealership.

• Community and Family: Be part of a family-owned and operated business that values each team member, offering a supportive and collaborative work environment.

• Education Benefits: Take advantage of free college tuition for yourself and your family through Strayer University.

• Reputation and Recognition: Work for the highest-rated dealership in the county, known for excellence on Google.

• Comprehensive Benefits: Enjoy benefits including a 401k plan with employer match, medical and dental insurance options, and an employee vehicle discount purchase program.

• Work-Life Balance: Benefit from flexible work schedules and shifts, paid time off, and vacation.

• Celebration of Success: Share in our successes with a full steak and food buffet when goals are reached, with families invited!

Your Qualifications:

Bring your strong customer service background and organizational skills, along with:

• Proficiency in web-based programs and strong keyboarding skills.

• Solid math and accounting skills.

• Excellent organizational, multi-tasking, and time management skills.

• Professional attitude and appearance.

• Automobile knowledge is a bonus, enhancing your ability to assist customers effectively.

How to Apply:

If you're ready to take charge and excel in a dynamic collision center environment, we invite you to apply. Please send your resume and a brief cover letter highlighting your experience and why you are the ideal candidate for this role. Join our team at Bob Weaver Auto and be part of our continued success.

Bob Weaver Auto is committed to creating an inclusive workplace and is proud to be an equal opportunity employer. We celebrate diversity and are dedicated to creating an environment that embraces all.