Description

We are in search of a Customer Service Representative to be located in Plymouth Meeting, Pennsylvania. The role is a contract to permanent employment opportunity, primarily based on-site. The role is based in the industry and will involve managing customer inquiries, maintaining accurate customer records, and processing customer applications.

Responsibilities:

• Managing outbound calls and dispatch activities efficiently

• Accurately processing customer credit applications

• Maintaining and updating customer credit records accurately

• Utilizing CRM and IBM AS/400 for various tasks related to customer service and dispatch

• Effectively using computer programs and management systems

• Employing the 'About Time' software for appropriate tasks

• Answering inbound calls and addressing queries promptly

Requirements

• Familiarity with various Computer Programs is essential.

• Experience with CRM platforms is necessary.

• Knowledge of IBM AS/400 will be advantageous.

• Ability to use Management System effectively is crucial.

• Proficiency in About Time software is required.

• Aptitude for providing answers to queries promptly and professionally.

• Experience in Answering Inbound Calls is necessary.

• Ability to handle Billing Functions effectively.

• Strong Communication skills are required.

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .