Reference #: 3113068 Location: Pittston, PA (Position allows 100% working remotely from home in any U.S. state. At PPO Profits, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward. Please review the description below carefully to ensure that this position is the perfect match for you! What's in it for YOU? Excellent Compensation Packages Medical, Dental and Vision Benefits Effective on Day 1 401k Package, Paid Time Off Program, and Profit Sharing Associate Discounts and Community Giveback Programs College Tuition Savings Program Caring Family Culture Toward all Associates Certified as a FORTUNE Great Place to Work Opportunities to Build a Better Benco through Diversity and Inclusion Resource Groups Family owned for 90+ years Position Summary: The Director of Operations is tasked with running operations and delivery of services to help generate more revenue from both insured patients (PPO) as well as cash (FFS) patients. Areas of responsibility include: Project Management - Manage, direct and coordinate projects and accounts through all stages: from planning and strategizing with team leads and account managers, to implementation and delivery of services to get optimized results for clients (dental offices and practices). Contract Optimizations - Drive and manage critical accounts through the credentialing process, fee negotiations and renegotiations, strategy creation, and liaising between dental providers and insurance companies to optimize reimbursements. Operational Processes - Evaluate internal processes and systems, and create and implement guidelines and best practices to improve and optimize current operational systems and processes through Trainual, Asana Project Management, and Google Sheets. Continuous Quality Improvement - Keep up-to-date with information pertaining to changes, developments, and trends in PPO Insurances, network with insurance companies, clients, and potential clients, in order to translate those knowledge, information, network, and connections toward meeting operational and business goals. Onboarding - Oversee and manage the onboarding of new clients while supporting the Onboarding Team in answering operational questions, or inquiries from potential clients. Team leadership - Interview and hire candidates for associates in the Fee Negotiations department. Onboard and Train new hires to company processes using Trainual, Asana and Google Sheets. Coach and develop associates in the department and participate in performance reviews. During reviews, discuss performance, goals, and career development and compensation review; and provide career motivation and mentorship. The position allows 100% working remotely from home in any U.S. state. Do YOU Meet These Requirements? 5 years' experience in the job offered or a related occupation 3 years' experience working with dental insurance companies 3 years' experience acting as a liaison between dental providers, their practice and insurance payers 3 years' experience negotiating and optimizing insurance contracts for dentists 3 years' experience navigating the interconnections between different dental insurance companies, shared networks, and umbrella networks 3 years' experience using the following software: Asana Project Management, Trainual, and Google Sheets Offered Salary: $141,400/year Who We Are: It's our Mission to Drive Dentistry Forward PPO Profits is the premier fee negotiations firm that has grown exponentially and has become the darling new company in the dental insurance space. There are lot of new things coming up within the company and we want you to be part of this exciting growth!! PPO Profits is a subsidiary of Benco Dental. Benco, the largest privately owned, full-service dental distributor in the United States, has remained in the family since 1930-a family that now includes our more than 30,000 customers and over 1,400 associates in the 48 contiguous states. We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who begin every task by asking "What does the customer want?"

Benco is enthusiastically committed to diversity. We are an Equal Opportunity and Affirmative Action Employer.