Are you passionate about making a difference in healthcare?

We’re seeking a dedicated and detail-oriented individual to join our dynamic team. In this role, you’ll handle various types of patient specimens, ensuring their proper handling and processing. Your service-oriented approach, initiative, and problem-solving skills will be crucial to our department’s success. If you’re ready to contribute to a team that values respect, enthusiasm, and positivity, we’d love to hear from you!

• Demonstrate a service-oriented approach with courtesy, respect, and enthusiasm.

• Show initiative and assist in departmental work.

• Monitor deliveries to ensure timely processing of specimens.

• Investigate and resolve specimen problems, completing quality forms as needed.

• Separate specimens by centrifugation, label aliquot tubes, and store at appropriate temperatures.

• Enter specimen receive time into the system and answer telephone inquiries about specimen collection and results.

• Follow safety regulations for handling biohazardous patient samples.

• Verify patient specimens match paperwork received and correct specimen.

• Prepare and send specimens to outside locations as needed.

• Receive, sort, and prioritize specimens according to laboratory policies.

• Notify supervisor of problems and requests that need clarification.

• Disinfect work area as needed and participate in the training of new specimen processors.

• Perform duties as assigned.

• High School diploma or equivalent.

• Three to six months of experience in a clinical laboratory, physician's office, or other medical environment preferred, including knowledge of or experience in Medical Terminology and Laboratory Information systems.

• Three to six months of experience in a service environment including call center, customer service center, or product distribution/fulfillment center preferred.

• Good oral and written communication skills required.

• Ability to communicate effectively with all age groups and populations of external and internal customers (as well as co-workers) both by telephone and in person. Licensure, Certifications, and Clearances:

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran