Job Description

Insight Global is seeking a product manager specializing in salesforce sales cloud technology for a local client. As the Product Manager, you will be a part of the Digital Group within the Office of the CIO and play a pivotal role in shaping and executing our strategy to optimize customer engagement, retention, and acquisition. In order to unlock financial impact, you will lead a cross functional, cross business unit team through delivery of Salesforce Marketing Cloud Account Engagement & Salesforce Data Cloud and collaborate closely with cross-functional teams including Marketing, Sales, Commercial Excellence, and IT to drive the development, implementation, and process improvement of CRM solutions.

· Scale Salesforce Marketing Automation Account Engagement and Salesforce Data Cloud globally across Strategic Business Units and regions, with a focus on negotiating trade-offs to achieve as much standardization as possible while meeting business objectives

· Define and prioritize the product roadmap, considering customer needs, competitive landscape, and business objectives.

· Collaborate cross-functionally with Marketing, Operations, Sales, Commercial Excellence, and IT teams to ensure alignment and successful execution of initiatives.

· Work closely with stakeholders to gather and prioritize requirements, translating them into actionable product features and enhancements.

· Oversee the end-to-end product development lifecycle, from ideation and design to development, testing, and release.

· Define and monitor key performance metrics to assess product performance, identify areas for improvement, and drive optimization efforts.

· Stay abreast of industry trends, competitor offerings, and emerging technologies to inform product strategy and decision-making.

· Leverage customer feedback, data analysis, and market research to gain insights into customer needs and preferences, informing product enhancements and innovations.

· Effectively communicate product plans, progress, and updates to internal stakeholders, executive leadership, and external partners as needed.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

Product management (Product owner role) experience.

Salesforce Marketing cloud certifications (preferably Salesforce Marketing Cloud Account Engagement aka Pardot)

Extensive experience using Salesforce Marketing cloud (preferably Marketing Cloud account Engagement aka Pardot)

Needs to have a very good understanding of Marketing & Digital Marketing in general

Has experience being part of a large scale transformation program especially around salesforce marketing cloud / data cloud for a large scale enterprise. Salesforce certifications (e.g., Salesforce Administrator, Sales Cloud Consultant) strongly preferred.

 Azure Devops

 Jira

 User acceptance testing null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.