Job Information
Altice USA Area Manager of Community Accounts in Piscataway, New Jersey
Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We areOptimum!
Area Manager of Community Accounts reports under the Field Sales Organization and directly into the National Director of MDU Sales. The Area Manager will lead a team of Community Account Managers (CAM) that have oversight of 1.2K, B2C property relationships within Altice USA service area. Primary responsibility is to ensure our CAM's are developing strong relationships with leasing agents, managing the terms within property agreements and elevating Altice USA to an advantageous position in the market. This includes driving property penetrations and maximizing recurring customer revenue, while ensuring both residents and leasing personnel are receiving exceptional service and experience with every interaction or sales transaction.
- Build and maintain equitable Property Portfolios based on market opportunity and a value-based criteria.
- Maintain staffing requirement necessary to achieve monthly sales quotas for Data, Mobile and ancillary revenue generating subscriptions.
- Work with Community Account Executives to effectively integrate new properties into CAM portfolios, maintaining the integrity of our agreement terms.
- Manage scheduled events, planning, communicating, and staffing to ensure Altice USA is winning local.
- Working with Sales Support Leadership onboarding new bulk clients and tenants to confirm bulk services and a seamless transition to becoming a valued Altice USA customer.
- Participate in the continued development and service level of our Sales Support team and Bulk Care and Bulk Sales Inbound call queue.
- Manage lead distribution process, to ensure we are knocking doors in low penetrated MDU's, soliciting new build releases timely and capturing movers.
- Present teams' performance regarding portfolio management, property penetrations, sales, ARPU, commission earnings and new new-build results as requested.
- Leverage Salesforce to identify opportunities, cluster properties across common ownership and understand contractual agreement and marketing terms,
- Leverage Community Channel dashboard to coach, up-train, goal set and manage CAM performance.
- All other duties assigned by supervisor.
- Bachelor's degree strongly preferred.
- Minimum of 3-5 years managing or supervising a field sales team, preferably in the telecommunications industry.
- Minimum of 5-7 years of sales experience selling B2B or B2C
- Must have successful track record of sales achievement and sales leadership in a field sales organization.
- Ability to motivate, coach and develop a field sales team.
- Strong analytical reasoning, persuasive presentation and sales skills required.
- Proficiency with Windows-based computer and Microsoft suite of products/applications
- Strong professional verbal and written communication skills
- Ability to multi-task, prioritize and organize effectively.
- Strong people and relationship management skills
- Strong analytical reasoning, persuasive presentation and sales skills required.
At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, p regnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
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Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is$84,583.00-$138,958.00/ year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
We are an Equal Opportunity Employer M/F/Disability/Vet and maintain a drug-free and smoke-free workplace