OVERVIEW

Opportunity:  Restaurant Supervisor

Supervise restaurant operations in accordance with brand/hotel guest service and sustainability standards, ensuring a high level of service and satisfaction. 

Potential Career Path

Restaurant Manager -- Food and Beverage Director

Essential Job Functions

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. 

• Perform various financial activities such as cash handling, deposit preparation, and payroll.

• Resolve customer complaints regarding food and beverage service.

• Forecast staff, equipment, and supply requirements based on menu.

• Follow sustainability guidelines and practices related to HHM's EarthView program.

• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.

• Ensure positive working relationship with vendors.

• Ensure overall guest satisfaction.

• Perform other duties as requested by management.

Position Requirements

• High School diploma preferred.
• Previous food and beverage experience required or equivalent training.
• Previous supervisory experience preferred.
• Knowledge of hotel PMS and Micros preferred.

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability -- Hearts That Serve -- Only Excellence -- Stay Nimble - Own It

PhilaBST