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Job Information

Comcast National Account Manager, Smart Solutions in Philadelphia, Pennsylvania

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Smart Solutions uses the power of connectivity, internet of things (IoT), and data to drive meaningful value and tools to communities. While initially driven by cities, the market is now being defined by enterprise, commercial, campus, and venue business. The market is rapidly emerging and with no leaders yet, Comcast is presented with a great opportunity to lead and drive untapped revenue.

Job Description

Our team’s mission is to bring together the best technology Comcast has to offer and deliver customers with wholistic smart solutions. Our sales team needs members that are persistent, resilient, creative, and strategic thinkers.

Core Responsibilities

  • Collaborative sales approval with internal and external teams to educate, plan, develop, and execute sales strategies to generate new customers and grow smart solutions revenue.

  • Apply a consultative solution sales approach to help the client identify and solve their most pressing challenges utilizing Connected Solutions / IoT Solutions

  • Responsible for delivering engagement moments, interactions and/or events for potential clients with our products and services that encourage discovery, promote features and benefits, and facilitate learning to drive engagement, strengthen product knowledge, and enhance advocacy for Smart Solution products and services.

  • Develop long-term relationships that are sincere, authentic, and built on trust to help carry through a complex sales cycle

  • Find, coordinate Comcast’s response to and respond to RFPs where applicable

  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

    Minimum Requirements

  • 5+ years of experience, preferably in a customer facing role

  • Superior communications and presentation skills

  • Strong power point presentation abilities and proficient Microsoft office suit knowledge and understanding

  • Experience in Video Analytics, Access Control, Smart Infrastructure, Smart Energy, EV Charging, Digital Signage, Smart facilities, and In-Building technologies a plus

  • Experience with RFP writing a plus

  • Must enjoy problem solving and thrive in uncertainty

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.

  • Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

  • Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

  • Win as a team make big things happen by working together and being open to new ideas.

  • Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

  • Drive results and growth.

  • Respect and promote inclusion & diversity.

  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.

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