Job Summary: Under the direction of the Clinical Supervisor, the Certified Medical Assistant (CMA) will work with the healthcare Providers/Clinicians to provide the delivery of quality patient- centered medical (QPC) team-based care to patients. The CMA is educated and trained to perform both clerical and clinical tasks in the clinic environment. The CMA will work directly with an assigned Primary Care provider to deliver patient care services ensuring positive patient outcomes in their care and its delivery, including the efficiency of the practice. The provider/CMA dyad is critical for continuity of care in addressing the needs of our patient population including annual health maintenance, acute and chronic care management.  

Competencies: Communication (verbal) Medical Terminology Teamwork Active Listening Technology Cultural Awareness Collaboration Patient Service Follow Instruction  

Essential Functions: • Sets up exam room and prepare patient for appropriate exam • Utilize population management tool Azara to print huddle reports for each daily huddle. Add patients to Tracking Types as indicated • Communicate as needed with Case Management and Nurse Care Managers in pre-visit planning for provider sessions • Track referrals for assigned providers, and follow up on test results, i.e., lab results, ultrasounds, x-ray's, MRI's CT, etc. • Participate in weekly planned care team meetings • Assist in care management and support of defined patient populations • Checks patient vital signs, obtains medical history, HIV risk assessment and rapid screening, depression screening, standing lab orders and chief complaint. • Review patient current medication list at each visit and document in patient's chart. • Provides health screenings as ordered by the provider, i.e., vision screening, auditory screening, EKG, urine dipstick, finger-stick glucose, and cholesterol readings. • Drapes patients with covering and positions instruments and equipment • Assists providers during exams as directed, i.e., wound care; application of ace bandages, splints, slings, ear irrigation; Nexplanon and IUD insertions/removals; assists with vaginal exams and cultures; colposcopies, etc., and performs other first-aid procedures • Administers medications and vaccines, as ordered by the provider • Provides appropriate patient education and counseling • Maintains patient records and related forms • Performs routine or special cleaning of rooms and supplies daily following appropriate Infection Control guidelines • Dispose of contaminated supplies and bio-hazardous materials according to OSHA and other regulatory standards • Assists in maintaining inventories. Report when supplies are low or expired • Performs quality control checks and document, i.e., refrigerator/ freezer temperatures; Accu-check and cholesterol calibrations; incubator and hematocrit monitoring; pregnancy and urine test supply checks; etc. • Participates in outreach/or community education programs

Essential Functions continued: • Implement cardiopulmonary resuscitation and obstructed airway techniques as need • Phlebotomy and collection of other lab specimens • Prepares and distributes correspondence, distributes, and processes mail • Communication skills using appropriate medical terminology • Following appropriate legal and ethical professional conduct. Performs other duties as assigned. • Maintain confidentiality practices and delivers Health Insurance Portability and Accountability Act (HIPAA) regulations, at all times.  

Supervisory Functions: • None  

Qualifications/Experience: • Current Medical Assistant certificate required • BLS Certification required • Must be currently certified as a Medical Assistant with one of the following certifications: AAMA Certified Medical Assistant (CMA); American Medical Technologist Registered Medical Assistant (RMA); National Center for Competency Testing; National Certif ed Medical Assistant (NCMA), or National Allied Health Test Registry; Nationally Registered Certified Medical Assistant (NR-CMA) • Two year of MA experience in a medical setting is desirable