Job Information
Commonwealth of Pennsylvania Human Services Program Representative 1 in Pennsylvania
Human Services Program Representative 1
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Human Services Program Representative 1
Salary
$66,250.00 - $100,636.00 Annually
Location
Dauphin County, PA
Job Type
Civil Service Permanent Full-Time
Job Number
CS-2024-87594-41730
Department
Department of Human Services
Division
HS Bur Plcy Plng Prgm Dvpt
Opening Date
07/01/2024
Closing Date
7/15/2024 11:59 PM Eastern
Job Code
41730
Position Number
00113990
Union
Non Union
Bargaining Unit
F3
Pay Group
ST08
Bureau / Division Code
00211530
Bureau / Division
Bureau of Policy, Planning, and Program Development
Worksite Address
303 Walnut Street
Worksite Address
Commonwealth Tower, 11th Floor
City
Harrisburg, Pennsylvania
Zip Code
17101
Contact Name
Chavonte' Hunter
Contact Phone
717.257.7889
Contact Email
chahunter@pa.gov
Description
Benefits
Questions
THE POSITION
Do you value the critical role of supported employment and supported education for individuals with mental health diagnoses, and have a passion for advancing employment? The Office of Mental Health and Substance Abuse Services' (OMHSAS) Bureau of Policy, Planning, and Program Development is seeking a dedicated professional to advance Pennsylvania's access to supported employment and supported education for those individuals with mental health diagnoses. This professional would be advancing the workforce for those with mental illness. We are seeking an individual with excellent writing skills, critical thinking, and evaluation experience, as well as a detail-oriented individual with the ability to work collaboratively. If you have a desire to make a difference in impacting the workforce in the mental health field, this may be the job for you!
DESCRIPTION OF WORK
In this role, you will serve as the lead policy and program development specialist for Supported Employment, Supported Education, and workforce development. You will have an opportunity to participate in the development of employment-related policies and services to benefit individuals with serious mental illness and serious emotional disturbance. You will also provide support to county mental health programs and providers for the development of a broad array of evidence-based employment options, including transforming existing employment and new employment development.
In addition, you will coordinate support and technical assistance for the development of recovery-oriented rehabilitative approaches, as well as review, analyze, and monitor the supported employment component of county plans by utilizing data to provide fiscal and programmatic recommendations to the OMHSAS management team. You will also develop and manage data collection surveys to counties and providers related to employment efforts, successes, barriers, and problems.
Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD_NEOGOV.asp?p=00113990) .
Work Schedule and Additional Information:
Full-time employment
Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with 60-minute lunch.
Telework: You may have the opportunity to work from home (telework) part-time with a minimum of one day per month in the office. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
The Department of Human Services provides excellent benefits, pay increases, paid leave and holidays, as well as opportunities for career advancement.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
Three years of professional experience developing, implementing, or evaluating a human service program, and a bachelor’s degree; or
An equivalent combination of experience and training.
Other Requirements:
You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.
You must be able to perform essential job functions.
How to Apply:
Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov .
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/testoncefor this posting.
Your results will be provided via email.
Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.
*Eligibility rules apply.
01
How many years of full-time professional experience developing, implementing, or evaluating a human service program do you possess?
3 or more years
2 but less than 3 years
1 but less than 2 years
Less than 1 year
None
02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03
How much graduate coursework have you completed in a field related to public health, social work, or the social and behavioral sciences?
If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must also upload a copy of your foreign credential evaluation. For more information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.
30 credits or more
15 but less than 30 credits
Less than 15 credits
None
04
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .
Yes
05
WORK BEHAVIOR 1 – ENSURE PROGRAM COMPLIANCE
Ensure program compliance with behavioral/mental health service regulations, policies, and/or laws by analyzing administrative, program, and referral information.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
A. I have experience ensuring program compliance in a BEHAVIORAL/MENTAL HEALTH setting by analyzing administrative, program, or referral information.
B. I have experience ensuring program compliance in a HUMAN SERVICES setting other than behavior/mental health by analyzing administrative, program, or referral information
C. I have experience ensuring program compliance in a setting OTHER THAN human services by analyzing administrative, program, or referral information.
D. I have successfully completed college-level coursework related to regulatory compliance, business management, human services, public relations, or education.
E. I have NO experience or coursework related to this work behavior.
06
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name(s) of the employer(s) where you gained this experience.
The type(s) of programs for which you ensured compliance.
The actual duties you performed.
07
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
08
WORK BEHAVIOR 2 – PROVIDE TECHNICAL ASSISTANCE AND CONSULTATION
Provide technical assistance and consultation related to behavioral/mental health services and referrals to providers, participants and their family members, or other stakeholders.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
A. I have experience providing technical assistance or consultation related to BEHAVIORAL/MENTAL HEALTH services.
B. I have experience providing technical assistance or consultation related to HUMAN SERVICES PROGRAMS other than behavior/mental health services.
C. I have experience providing technical assistance or consultation regarding areas OTHER THAN human services.
D. I have successfully completed college-level coursework related to counseling, social work, human behavior, public speaking, psychology, or sociology.
E. I have NO experience or coursework related to this work behavior.
09
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name(s) of the employer(s) where you gained this experience.
The subject area for which you provided technical assistance or consultation services and to whom you provided it.
The actual duties you performed.
10
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
11
WORK BEHAVIOR 3 – EVALUATE QUALITY OF SERVICES
Conduct file reviews, on-site visits, and provider/participant interviews to evaluate the quality of services being provided, ensure that individuals' needs are met, and services are being received appropriately. Identify strengths and weaknesses and make recommendations for areas needing improvement or opportunities for resource development.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
A. I have experience conducting all of the following monitoring functions: file reviews, on-site visits, provider and participant interviews, and records and operations reviews.
B. I have experience conducting 2 or 3 of the following monitoring functions: file reviews, on-site visits, provider and participant interviews, or records and operations reviews.
C. I have experience conducting 1 of the following monitoring functions: file reviews, on-site visits, provider and participant interviews, or records and operations reviews.
D. I have NO experience related to this work behavior.
12
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name(s) of the employer(s) where you gained this experience.
The type(s) of monitoring functions you conducted.
The actual duties you performed.
Required Question
Agency
Commonwealth of Pennsylvania
Address
613 North Street
Harrisburg, Pennsylvania, 17120
Website
http://www.employment.pa.gov