At GAF, we cover more than buildings. We cover each other. No matter what role, tenure, or track, under this roof you are empowered to be there for your teammates, your customers, and especially your community. Under this roof, we don’t back down from hard work– we support one another in pursuit of something bigger. We define the future while leading the present. And under this roof, we own our opportunities. Becoming the market leader only happens when everyone feels they have the opportunity, and the support, to thrive. We are GAF. And under this roof, we protect what matters most.

Job Summary

Reporting directly to the Director of Business Services, The Business Services Specialist will be the primary point of contact related to any business services including travel management, expense management, Amex cards & AFB. This role will review & analyze current processes and systems and work with Business Services Manager & Director to look for opportunities for improvement.

Essential Duties

• Provide customer service to the operating companies for the business services under management including: travel management, expense management, card management, and AFB.

• Update and maintain job aides and training materials for business services under management.

• Conduct ELT expense report review. Route to CFO all out of policy expenses submitted by ELT for CFO approval.

• Review out of pocket transactions submitted in Workday to determine compliance with policy and veracity of charge type (Amex vs. OOP).

• Check mileage expense is accurate with travel dates and ensure that mileage is not for a fleet car (Accounting provides monthly Fleet Car List)

• Check in on home internet reimbursement & work with employees to make sure correct expenses are selected

• Administer change management for employee changes in Amex (BU/OU/Cost Center/Manager). Administer termination event activities, including a full account reconciliation and final payment monitoring.

• Settlement Run Error Daily Review- Review in Workday for errors. Determine credit that needs to be changed to a personal transaction so the Settlement Run can process nightly payment to accounts. Instruct HRIS to do this. Contact AMEX to request a refund for the credit amount marked personal and add Check Refund to the shared Manual Payments / Refund Checks Shared Sheet

• Identify Missing Credit Card Transaction Files and request AMEX DFF Team to assist with file delivery

• Ensure compliance of expense processing in Workday by review and work with HRIS team and Director - Business Services to ensure systems are optimized. Provide recommendations for rule validation, data assignment and other back end control settings and also establish/implement controls with AMEX on Monthly Basis (End of Month)

• Provide Missing Payment Posting Information to AMEX Reconciliation Team on weekly basis to ensure all payments are correctly processed and allocated to the proper cardholder account

• Navan- Key Point Person with Navan to review system and performance

• Review Airline Credits and transfer to individual travelers to ensure credits are utilized accordingly

• Generate Weekly International Traveler Report and distribute to stakeholders within the business

Under This Roof We Require

• Bachelor’s Degree in Arts/Sciences (BA/BS) Required

• 4 or more years of relevant experience Required

• Customer Oriented

• Innovative

• Teamwork

• Technical & Professional Acumen

• Excellent mathematical skills

How We Protect What Matters Most:

1. We offer a wide range of health insurance options that include medical, dental, and vision for you and your family. 2. Our Family-Building benefits support the many different journeys to fertility and parenthood. 3. Our robust 401K plan includes an employer match contribution with your pre-tax and/or Roth contributions. 4. Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee’s primary residence. 5. Professional growth and development are very important to us! We offer internal training programs and courses, as well as a generous tuition reimbursement program. 6. We put diversity and inclusion into action with our Employee Resource Groups, which unite employees based on common perspectives, identities, demographic factors, or out of a desire to be an ally.

GAF complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR Services at 833-HR-XPERT.

We believe our employees are our greatest resource. We offer competitive salary, benefits, 401k, and vacation packages for all full time permanent positions. We are proud to be an equal opportunity workplace and GAF, Standard Logistics, SGI, and Siplast are proud to be affirmative action employers. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know. If applying for positions in the U.S., must be eligible to work in the U.S. without need for employer sponsored visa (work permit).

Privacy Policy (https://www.gaf.com/en-us/about-us/privacy-and-legal/privacy-policy) CA Privacy Applicant Notice (https://www.gaf.com/en-us/about-us/privacy-and-legal/applicant-privacy-notice)

With 130+ years in the industry, GAF is the leading roofing manufacturer in North America. As a member of the Standard Industries family of companies, we are also part of the largest roofing and waterproofing business in the world.

Our communities help give our work meaning and the products we manufacture help protect what matters most. The shingles help to shelter the families living in the homes in our towns. The TPO helps protect what is under that hospital’s roof. In addition to quality products, we make sure they are installed by quality craftsmen and women. The full GAF portfolio of solutions is supported by an extensive national network of factory-certified contractors.

GAF continues to be the leader in quality and offers comprehensive warranty protection on its products and systems. Our success is driven by a commitment to empowering our people to deliver advanced quality and purposeful innovation and the desire to protect what matters most. ​