About our Company:

Medidata: Powering Smarter Treatments and Healthier People

Medidata, a Dassault Systemes company, is leading the digital transformation of life sciences, creating hope for millions of people. Medidata helps generate the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes. More than one million registered users across 2,000+ customers and partners access the world's most trusted platform for clinical development, commercial, and real-world data. Known for its groundbreaking technological innovations, Medidata has supported more than 30,000 clinical trials and 9 million study participants. Medidata is headquartered in New York City and has offices around the world to meet the needs of its customers. Discover more at www.medidata.com and follow us on LinkedIn, Instagram, and X.

About the Team:

Responsible for the relationship management of client accounts and daily activities.

Ensure that Medidata can deliver quality projects and services on time and within budget through effective management of Medidata resources.

Responsibilities:

• Competent in Medidata processes, with working knowledge of Patient Cloud products

• Complete standard project tasks, including but not limited to creation and maintenance of accurate and current study documentation

• Manage a full portfolio of studies across multiple stages and complexities with a focus on delivery of the scope on time, within budget and with a high quality outcome

• Collaborate with cross functional teams by providing Patient Cloud subject matter expertise and leading end-to-end project delivery of Patient Cloud products

• Lead internal/external meetings independently ensuring important project milestones remain on track and meeting minutes/action items are accurately captured

• Apply project management principles to assess risk, communicate mitigation strategy focusing on preserving quality to manage intermediate challenges and ensure timely resolutions

• Manage client expectations for Patient Cloud products and services

• Collaborate with the Professional Services Project Manager by accurately forecasting Patient Cloud specific Professional Services hours required for the duration of the study

• Raise Patient Cloud specific work requests to other departments for tasks to be completed

• Conduct lessons learned meetings internally and externally

• Participate in internal programs to completion to support team goals

• Work with new hires on team activities at same level or below

• Work with Associate Project Manager to monitor delegated tasks

• Assure compliance with Medidata's standard project management methodologies and Medidata SOPs

Qualifications:

• Experience with clinical research (pharma, device or biotech sectors) and of Clinical Research SaaS technology

• Experience working with eCOA/ePRO, eConsent, Virtual Trials or Wearable Sensors preferred

• Demonstrate good verbal/written communication combined with some organizational skills

• Experience in Client Services or a client-facing role and able to demonstrate a customer first attitude through work

• Exhibit time management skills combined with collaboration and team-building awareness

• Experience in managing project timelines and risk assessment would be advantageous

• Able to support project teams, promote unity and teamwork

• Self motivated and able to assume responsibility in a professional manner

• Recognise achievements and provide constructive feedback

• Is proficient in the use of all relevant Medidata internal systems

• Can demonstrate some computing skills and has experience with MS Office suite and Google Workspace

• Can demonstrate presentation and soft skills

• Travel expectations 10% - 20%, national / international

• Valid driver's license required

• 4-year college degree or equivalent (analytic discipline a plus) preferred

• 3 years relevant experience in clinical/biomedical or software development

As with all roles, Medidata sets ranges based on many factors including function, level, candidate expertise and experience, and geographic location.

The salary range for positions that will be physically based in the NYC Metro Area is $79,500-103,351.

The salary range for positions that will be physically based in the California Bay Area is $84,000-112,000.

The salary range for positions that will be physically based in the Boston Metro Area is $78,000-104,000.

The salary range for positions that will be physically based in Texas or Ohio is $70,125-93,500.

The salary range for positions that will be physically based in all other locations within the United States is $71,250-103,227.

Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; flexible paid time off; and 10 paid holidays per year.

Equal Employment Opportunity:

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Applications will be accepted on an ongoing basis until the position is filled.

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