An exciting position is now available at America's Socially Responsible Bank! The Quality Control Supervisor will oversee the BSA/AML organization’s Quality Control Team. BSA/AML Quality Control will review the work conducted (including currency transaction reporting, suspicious activity reporting, alert and case investigations, and fraud investigations), as well as work conducted by the Sanctions team. The Quality Control Supervisor reports to the Governance and Advisory Manager and will provide regular updates on the quality of the BSA/AML organization’s work and related KRIs.

By joining our team, you’ll be joining a Bank that believes that that maintaining a diverse and inclusive workplace where everyone feels valued and respected is essential for us to grow as a company. We are dedicated to building a more equitable world in our everyday practices by embracing the values of our employees and customers.

Essential Job Functions:

• Oversee and implement the vision, strategic direction, responsibilities, and day-to-day activities of the Quality Control Team, including the development or enhancements of QC procedures and policies. Monitor the production levels, documentation, and quality of reviews conducted by the QC Team. Communicate quality control exception trends and/or concerns with the QC Analysts, BSA/AML management, and bank management, as appropriate. Develop QC review result metrics and reporting to BSA/AML management and Executive Management. As necessary, provide QC reports to front-line Business Executives. Stay abreast of developments concerning new BSA/AML typologies, new sanctions, and new fraud schemes. Demonstrate a detailed understanding of the various bank-wide and BSA/AML and sanctions computer applications systems used for performing and documenting BSA/AML and sanctions quality control reviews. Provide QC results and recommendations for remedial business unit BSA training or other appropriate follow-up action(s) as directed by the BSA/AML Officer, or designee.

• Manage quality control reviews of the BSA Reporting team’s currency transaction reporting processes. Review reporting to determine that: all regulatory required information is populated and accurate ensuring no technical violations of law; all underlying transactional data is reflected in the CTR; and all reports are filed within regulatory timeframes. Reviews CTR Exemptions to ensure that: customers qualify for exemption and exemption recommendations are in line with bank guidelines. Ensure timely annual reviews of CTR Exempt customers are conducted within departmental and regulatory guidelines.

• Manage quality control reviews of the Sanctions Team. Ensure OFAC and sanctions decisions are appropriately dispositioned supported by analyst work, documented, and filed within regulatory timelines when applicable. Maintain proficiency in OFAC and Sanctions regulations, working with the Sanctions Team to ensure QC review processes are updated as needed to reflect changes to sanctions programs or regulatory requirements; ensure Sanctions Team adheres to new or amended sanctions and/or sanctions guidance.

• Manage quality control reviews of AML and Fraud alerts, case investigations, and EDDs conducted by the respective FIU teams, to ensure: dispositions are appropriate, fully supported, and clearly documented; alerts investigations are timely and are escalated to cases as appropriate; case investigations are timely and escalated for reporting as appropriate; the analysis of the investigations is in line with bank standards and regulatory guidelines; and all FinCEN filings are complete, accurate, and filed within regulatory and departmental guidelines.

• Manage quality control reviews of all Suspicious Activity Reporting conducted by the BSA Reporting team, prior to SAR filing, ensuring: no technical violations of law occur; the SAR is appropriately populated following all bank and regulatory guidelines; all information contained within the SAR is traced, documented, and tied to underlying bank systems; case investigation details and related data, including all transactional totals, are included and correct.

  Knowledge, Skills and Experience Requirements:

• 6+ years’ experience in BSA/AML/OFAC compliance, law enforcement, general compliance, audit, or legal areas, with at least 4-6 years’ experience in internal audit, quality control, operations, and/or quality assurance

• Bachelor’s degree or equivalent professional experience

• Knowledgeable of the laws applicable to anti-money laundering and sanctions compliance, including the Bank Secrecy Act, the USA PATRIOT act, US Treasury AML guidelines, OFAC requirements, and Suspicious Activity Reporting requirements.

• Experience with anti-money laundering (AML) and Suspicious Activity Report (SAR) filing, including automated and manual transaction monitoring systems and investigations workflow

• Understanding of FinCEN reporting requirements and guidance and the BSA/AML regulatory regime

• Ability to identify and escalate issues and offer thoughtful solutions to complicated matters

• Strong verbal and written communication skills with ability to summarize findings, create reports effectively, and interact with variety of individuals within all levels of the department and the organization

• Ability to effectively communicate with all levels of management, BSA staff, regulators, and examiners

• Keen attention to detail, proven analytical and problem-solving skills

• Desire and ability to oversee a team of individuals, provide mentorship and coaching, and provide a positive working environment

• Skilled leader who can build consensus with other teams, and develop and motivate direct reports

• Ability to manage multiple priorities simultaneously, with a keen interest in process optimization and organizational transformation

• Willingness to be a deadline-driven team player

• Proficient in Microsoft Office and related programs (specifically Word, Excel, PowerPoint, Outlook, SharePoint)

• Accreditation from a recognized industry body such as ACAMS, CFE, or similar, desired

• Familiarity with US Treasury OFAC sanctions administration and associated bank processes, desired

  Our job titles may span more than one career level. The starting base salary for this role is between $105,000.00.00 – $120,000.00. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

  Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement (https://www.amalgamatedbank.com/sites/default/files/pay-transparency.pdf) . Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas.