Overview

Impact the Moment

At McGraw Hill we create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide every day. We design intuitive and effective tools and experiences that maximize teachers' time and students' learning. And we do all of this in a supportive and collaborative environment where we work alongside brilliant colleagues, touch lives around the world, see the difference our hard work makes, and continue our paths of lifelong learning.

Your impact on team

The Program Manager at McGraw Hill is responsible for the planning, scheduling, and tracking of programs within our Higher Education Business Unit. This role will partner with technical product management, architecture, engineering, and the business to provide leadership in delivering innovative digital solutions to our customers. This position will not only focus on the planning, communication, and coordination of large-scale software development programs but also beyond the end date to the transitional and operational elements. This role is accountable to sponsors for schedule and quality of all program elements. This role may also be accountable for platform level program leadership, including resolving risks, providing leadership to agile teams, and providing clear status and communications. This role requires a strong user focus.

This is a remote position open to applicants authorized to work for any employer within the United States. It requires up to 25% occasional travel and preference will be given to applicants who reside in New York, New Jersey, or Boston area.

What You'll Do

• Facilitates delivery of large cross-team programs by driving commitments to completion on time and with quality. Includes facilitating project initiation, tracking milestones, solving risks, and managing dependencies from development through testing and release.
• Ability to work out complex dependencies and escalate issues across impacted projects, programs, and teams up and down the chain as necessary.
• Can drive scaled agile planning and execution methodologies for teams or projects that require it.
• Partner closely with product and engineering leadership to provide guidance and leadership across multiple platform teams. May run meetings that span multiple teams to bring alignment across the platform, such as platform-wide demos.
• Champion agile methodologies throughout the development process and adherence to the SDLC. Coach on agile practices within assigned programs.
• May act as scrum master to 1-2 teams. Ensure appropriate ceremonies occur with valuable outcomes. Drives continuous team improvement.
• Ensures projects follow the SDLC including a prioritized backlog, documented delivery plan, iteration 0 and dependency identification.
• Own and manage communication plan across program. Can communicate clearly and articulately to both senior leadership and agile teams.
• Ensure transparency and buy-in on key decisions. Proactively removes impediments to ensure successful delivery of team commitments. Drives issue resolution and risk mitigation.
• Ensures customer support is appropriately prioritized and SLAs are honored.
• Assists with Product Operations requests (rostering, metrics, reporting, etc).

What We Value/What You'll Need

• In depth knowledge of software development and adoption, ideally in Ed Tech.
• Agile project management experience required, demonstrated by a minimum of 7 years with progressively increasing responsibility including managing project timelines and scope to meet business requirements.
• Self-motivated and well-organized; able to prioritize tasks and work well under pressure.
• Ability to work with a wide group of stakeholders in a positive and collaborative manner.
• Ability to travel on occasion and work in Eastern time zone.
• Open style of communication to foster efficient flow of ideas and build consensus across the project.
• Cross-disciplinary understanding of product management, software development, and quality assurance.
• Flexible and adaptable to tools and ways of working.
• Demonstrated skills in leadership, negotiation, conflict management, collaboration, organizational and critical thinking.
• Capable of communicating with a wide audience of individuals.
• Growth mindset, adaptable, and open to change, with a positive attitude and interest in improving over time.
• Capable of influence in a matrix structure where authority may lie elsewhere.
• Experience as a scrum master.

Bonus Points

• Certified Scrum Master (CSM) certification or PMI Agile Certified Practitioner (PMI-ACP) certification is a plus.
• Scaled agile experience and/or certification a plus.
• Familiarity with Smartsheet, JIRA, Confluence, Slack a plus.

Why McGraw Hill?

• We firmly believe in the mission of educating students and helping them succeed.
• Our teams operate in a collaborative and safe environment where everyone's input is valued, trusted, and respected.
• You'll have opportunity for horizontal and vertical movement and growth throughout the organization, including clear career paths for your long term personal and professional growth. We hire good people rather than filling team vacancies or checking boxes for technical skillsets.
• We have a mindset of "deliver value, not features": we produce meaningful products and services for our students, teachers, administrators, and others that further our educational mission rather than focus on just executing a JIRA ticket number.

The pay range for this position is between $105,000 -125,000 annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location.An annual bonus plan may be provided as part of the compensation package, in addition to a full range of medical and/or other benefits, depending on the position offered. Click here to learn more about our benefit offerings.

McGraw Hill recruiters always use a "@mheducation.com" email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

McGraw Hill uses an automated employment decision tool (AEDT) to assist in the screening process by recommending candidates with "like skills" based on resume and job data. To request an alternative screening process, please select "Opt-Out" when asked to "Consent to use of Automated Employment Decision Tools" during the application.

McGraw Hill is an equal opportunity employer. McGraw Hill is committed to celebrating and supporting the differences that make us each unique and will not discriminate based on a person's gender, gender identity or expression, nationality, color, race, ethnicity, religion, sexual orientation, disability, appearance or veteran status. We are proud to be an equal opportunity and affirmative action employer, and we will also provide reasonable accommodation to qualified individuals with disabilities.

Minimum Salary: 31200.00 Maximum Salary: 31200.00 Salary Unit: Yearly