Job Description As a pivotal leader within our team, you will spearhead the implementation of innovative and existing products and services within our work ecosystem. By harnessing user data and insights, you will reimagine our work environment to craft exceptional experiences that enhance collaboration and boost productivity. Your responsibilities will include developing processes for the continuous implementation, enhancement, and maintenance of our products. In this role, you will design testing plans, collaborate with development teams, and maintain a product roadmap informed by pilot outcomes and strategic objectives.

THE IMPACT YOU WILL MAKE

This Product Management role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:

• Research and advise on design strategy for new workplace solutions and innovations, contributing to the overall product strategy

• Review the implementation process for new products, ensuring all necessary resources and support are in place

• Document product testing processes, outcomes, and lessons learned to incorporate into product model strategy and implementation process for new products

• Identify opportunities for product improvements through user feedback, to understand their experiences and identify areas for enhancement

• Advise on the product lifecycle of workplace solutions and ongoing maintenance.

• Advise on and ensure product strategy is in alignment with business objectives.

• Drive communication plans with leadership, stakeholders, and user community to ensure alignment

• Define measures of success, collect, and analyze data from product pilots to evaluate performance across all products and services

• Collaborate on organization-wide product assessment strategy and refined portfolio recommendations based on pilot outcomes.

Qualifications THE EXPERIENCE YOU BRING TO THE TEAM

Minimum Required Experiences

• 6 years of experience

Desired Experiences

• Bachelor degree or equivalent

• Translation of workplace pilot outcomes into tangible roadmap to align across partner teams and stakeholders

• Documentation of pilot processes, outcomes, and lessons learned into usable standards and playbooks

• Gathering UX research to drive overall strategy and feature prioritization.

• Analysis of pilot data to assess the effectiveness of new products or features to make data-driven recommendations.

• Strong background in design thinking and user-centered design principles to facilitate user workshops, product requirements, and product assessment

• Communications planning across multiple cross-functional teams, stakeholders, and levels to drive product implementation and delivery

• Risk mitigation and contingency planning strategies to address potential issues throughout pilots and product lifecycle

• Strong executive communication and storytelling

Tools

Skilled in SQL

Skilled in Tableau

Skilled in Excel

Experience using JIRA

Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at careers_mailbox@fanniemae.com.