Overview

The Systems Engineer sets up, configures, and supports internal and/or external systems. Develops and maintains all systems, applications, security and configurations. Recommends upgrades, patches, new applications and equipment. Provides technical support and guidance to users. Has knowledge of commonly-used Information Technology concepts, practices, and procedures. Creates instructions and establishes guidelines to perform the functions of the job. Works autonomously as guided by the IT Manager. Typically reports to a team lead or manager.

Responsibilities

• Promptly and professionally replies to IT service requests

• Assists in maintaining network infrastructure of 120+ workstations and 80+ servers

• Work hours Monday – Friday 8 – 5 with 24/7 on-call schedule

• Develops standards & procedures necessary to install & maintain efficient & effective computer information processing systems

• Monitors servers, replication and mail routing; Creates user accounts and maintains security levels; Monitors existing messaging infrastructure, ensuring proper working orde

• Manages the deployment, maintenance, support and upgrade of servers

• Installs new software releases, system upgrades, evaluates and installs patches and resolves software related problems; Performs system backups and recovery

• Participates in computer systems disaster recovery plan maintenance and implementation

• Adheres to all CBPS (RCLS) policies and procedures

• Must be congenial to other customers, clients, employees at all times

• Shares job knowledge, skills and ideas with other employees

Qualifications

• Bachelor's degree in Information Science, Computer Science, or Software Engineering or equivalent work experience

• 1-2 years’ experience in desktop support

• 2-5 years systems support

• Microsoft Office 2000, XP, 2003 support

• 2 years pc hardware support (A+ or experience)

• Advanced Microsoft Office. Visio, Excel. Network Drawings and RMON statistic documentation.

• Networks Management: SNMP, What’s Up 2005, Foundry IronView, PRTG

• Ethernet and CAT 5/6 cabling

• Foundry switch gear knowledge

• Microsoft Windows 2000, XP (MCP or experience)

• Able to work under supervision

• Documents, maintains, upgrades or replaces hardware and software systems

• Familiarity with disk management tools (chkdsk, defrag, etc.)

• Familiarity with HP EVA SAN architecture.

• Building and maintaining hardware on PC’s

  PHYSICAL DEMANDS

  Approximately 20% Travel

  Required to lift networking and server gear that can weigh up to and sometimes exceeding 80lbs

  What We Offer:

  An opportunity to join an established team and be part of a successful and proven global organization!

  A competitive compensation program!

  Large Company Benefits: Medical/Dental/Vision/401K with a competitive company match!

  Employee discounts on Canon products & vendor discount programs for employees!

  World-Class Training & Career Development Programs!

Job LocationsUS-NY-NEW YORK

Posted Date3 days ago(7/3/2024 3:09 PM)

Requisition ID 2024-18204

of Openings 1

Category (Portal Searching) Engineering

Position Type (Portal Searching) Regular Full-Time