Job Description

The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish.

The New York City Department of Youth and Community Development (DYCD) supports youth and

community services through contracts with a broad network of community-based organizations

throughout New York City. Our central task is administering available city, state, and federal funds to a

wide range of innovative, practical, and quality programs that positively impact youth and communities.

DYCD seeks a qualified candidate, with a proven record of success, to serve as a Deputy Director of

Agency Operations (DDAO).

The successful candidate will report to the Director of Agency Operations (DAO).

Under general direction, with a great deal of latitude for independent initiative, judgment and

decision making, the DDAO will be tasked with reviewing agency policies and procedures to identify

areas for temporary or long-term resource investment, greater efficiency, and closer monitoring by the

First Deputy Commissioner, Deputy Commissioner of Administration and the Commissioner’s Office,

aligning daily operations to the agency's strategic priorities, engaging stakeholders in planning and

ensuring performance using well-defined success metrics and project management strategies. The

DDAO will focus on the development and management of project planning across the agency,

including streamlining and systematizing for all divisions and support any such convenings to address

and implement agency priorities.

Responsibilities of the DDAO will include, but not limited to, the following:

-Work with leadership to ensure that all resources are deployed adequately to meet the agency’s

objectives as determined by the Administration and the Commissioner.

-Plan, implement, coordinate and monitor programmatically compliant programs in partnership with

business units.

-Support the development and maintenance of various DYCD program management and business

intelligence systems such as DYCDConnect and CommunitySTAT to ensure the flow of timely,

accurate and relevant information needed for decision-making and achievement of outcomes.

-Review and lead operational efficiency efforts to streamline DYCD’s core functions in administrative

service, procurement, financial management and program management including but not limited the

recommendation of systems implementation, business rule changes and staffing changes or

redistribution.

-Explore, research, and propose best practices from other government and non-government entities

that can benefit the ways that DYCD does business or works with our partners at other city agencies or

in the non-profit sector.

-Work on as-needed projects determined as agency priorities.

-Identify, create, analyze and design strategies to realize agency impact with projects that streamline

administrative processes and build organizational infrastructure.

-Research and analyze policies, practices, and data to identify opportunities to streamline business

processes, inform strategic priorities and strengthen relationships between the City and stakeholders.

-Develop and manage project plans that align with milestones.

-Facilitate cross-agency collaborative strategic projects.

-Create assessment tools based on KPIs.

-Share trends and patterns to DYCD divisions and Executive leadership through data and project

briefs and presentations.

-Actively participate in designing solutions and act as a thought partner to consider strategic

implications of work and realize agency-wide impact on various strategic initiatives.

-Prepare project updates, briefings, reports, presentations, agendas, and materials for internal and

external stakeholders.

Qualifications

1. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U. S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA) and four years of satisfactory, full-time community liaison, community organization or community relations experience, at least two years of which must have been in a broad administrative or policy-making capacity with responsibility for planning, organizing, coordinating, developing, evaluating and/or administering a large community service program or activity; or

2. A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and eight years of satisfactory, full-time experience as described in "1" above, at least two years of which must have been in a broad administrative or policy-making capacity with responsibilities as described in "1" above; or

3. Education and/or experience equivalent to "1" or "2" above. Undergraduate education above the high school level may be substituted for the community liaison, community organization or community relations experience, but not for the two years of broad administrative or policy-making experience described in "1" above, at the rate of 30 semester credits from an accredited college or university (as described above) for each year of experience, up to a maximum of 4 years. Graduate education beyond the baccalaureate degree may be substituted for the community liaison, community organization or community relations experience, but not for the two years of broad administrative or policy-making experience described in "1" above, on the basis of 30 graduate credits from an accredited college or university (as described above) for each year of experience, up to a maximum of 2 years. However, all candidates must possess a four-year high school diploma or its educational

equivalent approved by a State’s Department of Education or a recognized accrediting organization and two years of full-time experience in a broad administrative or policy-making capacity with responsibilities as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.