Destination Hotels & Resorts Bellman in New York, New York

29791BRPosition Title:BellmanJob Overview:You will be the first to welcome and the last to encourage the return of all guests and visitors. You will provide assistance with luggage and transportation needs and connect our customers with distinctively different and unscripted discoveries throughout their stay.Req ID:29791BRCity:New YorkBonus:Non-EligibleRelocation:Not AvailableEssential Functions:

  • Enthusiastically welcome our guests anticipate their needs and respond promptly with your personal spirit, however busy and whatever time of day.

  • Interact with and entertain our guests

  • Take initiative to go beyond the ordinary to resolve guest complaints and create loyalty

  • Escort arriving guests, provide history tours of resort and orientations to the guestrooms

  • Share stories of personal experiences and provide recommendations brochures, maps and collateral on guest activities, attractions and places of interest.

  • Coordinate guest requests, reservations and miscellaneous tasks as required

  • Assist guests with transportation needs

  • Park and retrieve guest vehicles

Qualifications:Required

  • Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!

  • Experience. Previous experience passionately providing service to others.

  • People Person. The best part of serving others is creating experiences for them that go beyond the expected.

  • Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing

Preferred

  • Valid (state) driver’s license.

  • Good driving record.

Job Type:Full Time Property:The BeekmanArea of Interest:Rooms & Operations Company Introduction:At Two Roads Hospitality, we celebrate curiosity and we applaud individuality. Our goal is to create remarkable experiences around the globe and our core values are the hallmark of everything we do. Throughout our portfolio our core values describe every guest, owner, team member and partner. Included in our portfolio are Alila Hotels and Resorts, Destination Hotels, Joie de Vivre Hotels, Thompson Hotels, and tommie hotels. Whether you are just starting your hospitality journey or you’re an experienced traveler, we invite you to join the Two Roads Hospitality family.Property Introduction:Within the majestic walls of one of New York City’s most exceptional landmarks, a new paradigm for luxury hotels in Lower Manhattan is emerging. An architectural gem, hailed for its iconic nine-story atrium and pyramidal skylight, The Beekman unites some of the world’s greatest talent, including the sophisticated design of Martin Brudnizki and the culinary cachet of restaurateur and chef Tom Colicchio. The boutique hotel also features a restaurant by Keith McNally, his first in the neighborhood.State:New York Type of Position:Hourly PositionBrand:Thompson Hotels