Full job description Overview of the Position: The FYE Academic Advisor in the First-Year Experience Office is responsible for retention of Monroe College freshmen. In this role, one is responsible for advising and registering students for degree-required courses, integrating students academically and socially, contributing to orientation events, monitoring student attendance, identifying at-risk students, and assisting students in overcoming obstacles toward degree completion. Core Responsibilities: Manage student caseload via strong advisor/student relationships, identifying academic and/or financial concerns, and providing solutions for course completion Maintain student files and records, including documenting student information within the Colleges internal database Review academic plans with students to ensure course registration is accurate and maintains a path toward degree completion Serve as a student advocate to assist students in navigating academic policies and procedures Represent the FYE Office at Retention Team meetings Organize, analyze, and update reports, spreadsheets, and templates for effective time management, accurate data integrity, efficient student communication, and student retention Facilitate orientation sessions and engagement events, acclimating students to the College Partner strategically with other departments to facilitate and process time-sensitive student requests and documentation Contribute to the planning and execution of retention initiatives Serve as the staff advisor for at least one Monroe club each semester Teach up to two sections of FY-091 Freshman Seminar each semester Skills and Attributes: Excellent oral and written communication skills, as well interpersonal skills Ability to excel in a fast-paced work environment with constant telephone, email, or in-person contact with students on a daily basis Proficiency in Microsoft Office (Word, Outlook, Excel and PowerPoint) Ability to analyze student data in order to proactively contact students and to achieve monthly student interaction goals Display self-confidence, patience, empathy, and availability while connecting with students; understand and adapt quickly to students multi-generational needs and characteristics Creative, out-of-the box thinker who takes the initiative to find solutions Capable of managing disruptions with professionalism Approach solving students problems with an assertive, interventionist mindset Maintain cohesive working relationships, view conflict positively and constructively, and operate with honesty and respect in all communications Willingness to learn and work collaboratively with colleagues from multiple departments, e.g. Academics, Financial Aid, Bursar, Admissions, etc. Qualifications: Masters Degree required Previous experience in Advising, Student Services, Higher Education, or in similar field