POSITION SUMMARY: Responsible for providing resident support services afterhours to the ESSHI Participants within phase II of the Meadows.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Responsible for on foot rounding of phase II of the Meadows to be proactive with enforcing property management house rules & ESSHI obligations.

• Follow rounding schedule as outlined by ESSHI Program Manager.

• Maintain both written and electronic record of interactions throughout shift.

• Follow established protocol for reporting incidents to on call, Property Manager, throughout shift.

• Establish rapport with ESSHI Participants and Meadows Tenants to help facilitate a sense of community within the Meadows phase II property and promote safety awareness.

• Must have the ability to problem solve and think quickly in high stress situations.

• Possess the ability to communicate clearly.

• Perform afterhours lock outs with agreeing participants and complete appropriate documentation.

• Able to approach and deescalate situations occurring on property in a safe manner.

• Assist ESSHI participants with grocery/mail deliveries; including carrying to apartments.

• Be knowledgeable and able to speak to and enforce ESSHI obligations/agreements.

• Provide supportive services after hours in adherence with the program directives.

• Perform all other duties as outlined by the Program Manager/Director.

QUALIFICATIONS/EDUCATION/EXPERIENCE:

• Associates Degree – Human Services or related field.

• Preferred experience working with aging population.

• Have good physical health, as indicated by documentation in the Human Resources Files, the ability to lift 50lbs and remain on feet throughout majority of shift.

• This position does have regular and substantial unsupervised or unrestricted physical contact with individuals receiving services and is required by law to be fingerprinted for a criminal history record check.

• Must possess the ability to make independent decisions when circumstances are warranted.

WORK ENVIRONMENT/HAZARDS:

• Job related tasks do not involve exposure or potential exposure to blood, body fluids, or tissue and Category I tasks are not a condition of employment.

• OSHA Exposure Category III

PHYSICAL DEMANDS:

Stands, bends, and walks most of the day.

WORK CONTACT GROUP:

Co-workers, participants, family members, and individuals in the community.

SUPERVISED BY: ESSHI Program Manager