Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$76,128 - $114,192 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Analytics, Insights, & Artificial Intelligence

Job Description:

The Enterprise Protect Reporting Factory (EPRF) resides in Platforms & Technology Risk Services within the Global Risk & Compliance – Enterprise Protect, Office of the Chief information Security Officer (OCISO) department. The team is responsible for delivery of high-quality risk based metrics, dashboards and analytics, working with executive leadership and Subject Matter Experts across the Enterprise Protect organization.

Reporting to the Risk Reporting Senior Manager for the Enterprise Protect Risk Factory, the candidate will be a member of a high performing team of Technology and Risk professionals utilizing personal experience and knowledge of Business Intelligence expertise. The candidate will be accountable for ensuring completeness and accuracy of metrics, providing valuable data analytics insight and metrics expertise for our risk reporting stakeholders. Responsibilities include:

• Lead Production Operations of senior executive cyber and technology risk reporting. This includes ensuring accuracy, adherence to SLOs, incident management, urgent fixes, colleague inquiries, access requests, data governance and all support requests.

• Collaborate with business leads to elicit risk commentary and articulate those in a manner that can be easily understood by senior executives.

• Use Excel, PowerPoint and Tableau Views to create customized and detailed monthly reporting packages for numerous lines of businesses

• Work with 2nd Line of Defense on all challenges as required.

• Engaging Enterprise Protect stakeholders and data providers, validating the quality and integrity of the data and results of metrics included in all reporting end to end.

• Supporting change awareness activities, providing expertise on KRI design, developing materials and supporting ongoing data analysis requests.

• Build and/or deliver presentations communications to management or broader audience

• Demonstrate expert knowledge of all data sources and data lineage for the reporting data mart(s) with a strong understanding of how these data sources are utilized for reporting purposes.

• Own and drive improvements to the Risk Reporting Factory processes with solutions that mitigate risk and maximize availability of service, efficiency, and effectiveness.

• Serve as the business risk reporting team lead in data governance processes, identifying and escalating data issues, engaging data stewards and driving remediation at books of record.

Depth & Scope:

• Works independently as the senior analyst / subject matter expert and may provide technical support to others

• Requires advanced knowledge of reporting and BI platforms, tools and techniques, and ability to effectively leverage it to support diverse reporting and BI functions

• Considered a subject matter expert within a given area

• Expert knowledge of all main data sources for the data used within the business unit and ability to effectively utilize these data sources for reporting purposes

• Experienced professional role providing specialized data visualizations to support business needs

• May be expected to have a knowledge of broader enterprise reporting platforms and data sources and ability to integrate data across the enterprise

• May be expected to present to senior management or executives

• Oversees and/or independently performs tasks from end-to-end

• Generally focuses on broad range of moderately complex issues that may span from short to medium term (e.g. monthly-quarterly)

Education & Experience:

• Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience, or;

• 3+ year of relevant experience; higher degree education and research tenure can be counted

Preferred Qualification :

• Undergraduate degree

• Sound knowledge of one or more technology controls or security domains, disciplines, and practices such as but not limited to Vulnerability Management, Data Security, Application Security, Cloud Security, Identity and Access Management, Asset Currency (End of Life/Support), Cyber Threat Management, Service Continuity, Software Development Lifecycle, etc.

• Preferred knowledge of financial industry's technology controls and security risk issues.

• Strength in prioritizing and managing your own workload to deliver quality results and meet timelines with limited guidance of management.

• Problem solver with ability to work independently.

• Must have strong attention to detail.

• Strong written and verbal communication skills and comfortable communicating at all levels of the organization, strong presentation skills a must.

• Intermediate to Advanced level Excel and PowerPoint knowledge. Proficient with technology tools including databases (SQL), SharePoint, Confluence, and other reporting tools.

• Ability to manage multiple efforts simultaneously, strong project management, reporting, and organizational skills.

• Demonstrated ability to participate in complex, comprehensive or large projects and initiatives.

• Business/technology experience with experience collaborating with others in highly matrix, cross-functional environmen t.

Customer Accountabilities:

• Produces specialized reporting packages, dashboards and scorecards for businesses, with a focus on understanding objectives and delivering insights for: (1) product design and development; (2) customer engagement; (3) account management; and (4) business decision making

• Uses various methodologies to rapidly generate impactful interactive visualizations or tools

• Leads the implementation of initiatives in support of overall business / function strategy

• Conducts analysis to provide enhanced BI to inform management leadership team

• Creates complex and comprehensive BI reporting packages and dashboards utilizing data infrastructure, localized DataMart's and external data sources and transforms into visual stories using appropriate systems to support client objectives

• Identifies and proposes data presentations to meet evolving business's needs; utilizes various technology / applications / methodologies to rapidly generate impactful visualizations

• Builds basic layouts and templates to be utilized by internal partners

• Validates the quality and integrity of the data included in the Reporting Packages and Dashboards

• Develops meaningful and insightful commentary / insights on new and existing reporting packages

• Works with business partners to understand business objectives and develops value-added reporting and provides ad-hoc data extracts

• Adopts, implements and effectively evolves report automation and/or visualization standards

• May as a subject matter expert, to provide advisory or consultative services for supported colleagues and/or businesses regarding multi-format data visualization techniques

Shareholder Accountabilities:

• Adheres to enterprise frameworks or methodologies that relates to activities for our business area

• Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate

• Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)

• Participates in cross-functional / enterprise / initiatives as a subject matter expert helping to identify risk / provides guidance for complex situations

• Conducts internal and external research projects; supports the development / delivery of presentations / communications to management or broader audience

• Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs / policies / practices

• Monitors service, productivity and assesses efficiency levels within own function and implements continuous process / performance improvements where opportunities exist

• Leads / facilitates and/or implements actions / remediation plans to address performance / risk / governance issues

• Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements

• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

Employee/Team Accountabilities:

• Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues / points of interest

• Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit

• Keeps current on emerging trends / developments and grows knowledge of the business, related tools and techniques

• Participates in personal performance management and development activities, including cross training within own team

• Keeps others informed and up to date about the status / progress of projects and/or all relevant or useful information related to day-to-day activities

• Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices

• Leads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships

• Contributes to a fair, positive and equitable environment that supports a diverse workforce

• Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel – Occasional

• International Travel – Never

• Performing sedentary work – Continuous

• Performing multiple tasks – Continuous

• Operating standard office equipment - Continuous

• Responding quickly to sounds – Occasional

• Sitting – Continuous

• Standing – Occasional

• Walking – Occasional

• Moving safely in confined spaces – Occasional

• Lifting/Carrying (under 25 lbs.) – Occasional

• Lifting/Carrying (over 25 lbs.) – Never

• Squatting – Occasional

• Bending – Occasional

• Kneeling – Never

• Crawling – Never

• Climbing – Never

• Reaching overhead – Never

• Reaching forward – Occasional

• Pushing – Never

• Pulling – Never

• Twisting – Never

• Concentrating for long periods of time – Continuous

• Applying common sense to deal with problems involving standardized situations – Continuous

• Reading, writing and comprehending instructions – Continuous

• Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (http://hrportal.ehr.com/tdtotalrewards)

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.