Eaton’s Corporate Information Technology team is hiring a Senior Manager, SAP Delivery in Beachwood, OH preferably or in Galesburg MI, Houston TX, Menomonee Falls WI, Moon Township PA, Raleigh NC. This position requires 25% travel. Candidates must live within 50 miles of these locations as relocation assistance is not available.

In this Product Owner Role, you will own the SAP Quote to Cash as well as the Customer Service Modules. You will champion the product vision, collaborate with senior leaders, develop and maintain the product roadmap, and define key operational processes. You will work closely with business partners and customers to align epics with key business objectives for the Scrum or Kanban team. Managing multiple products, you will drive efficiencies through AI technologies, process standardization, solution reusability, automation, and optimal resource use.

You will be responsible for managing SAP standards, governance models, best practices, and template designs, along with the strategy and roadmap for SAP capabilities within these modules and beyond. As a leader within Eaton's IT function, you will manage and develop the SAP delivery team to achieve business outcomes.

You will manage product funding, define work priorities, and balance new features with continuous improvement and support. You will work with product teams to execute the roadmap, guide development, define user stories, and represent the customer voice. You will maximize SAP value by managing the product backlog.

In this role, you will handle products foundational to the business, set and communicate the product vision, and maintain the roadmap. You will work with business partners and customers to align epics with objectives, manage funding, define priorities, and balance new features with system health. You will work with architects, engineers, and team members to execute the roadmap and guide development.

What you'll do:

• Define and champion the product vision, roadmap, and epics, working with senior leaders to craft strategic business objectives and enterprise-spanning plans to meet customer and business needs pertaining to SAP Quote to cash, as well as SAP Customer Service.

• Own the product backlog, managing and prioritizing user stories, decomposing epics into features, and continuous improvement work

• Manage a team of IT professionals and/or managers, providing appropriate coaching to develop employee skills and continuously improve performance

• Develops and maintains product-specific persona and customer journeys

• Communicate goals for product increments and releases. Define goals for team sprints.

• Support the onboarding of internal and external resources

• Accountable for product support, stability, and governance: including data, policy, cybersecurity, and usage

• Act as a functional expert in areas related to the product, including across Eaton's portfolio and with other business units

• Understand commercial, business and go-to-market strategies where applicable

• Support a Secure Product Development Lifecycle approach that establishes a strong cybersecurity focus and culture across the entire engineering lifecycle

• Will have a broader level of functional and technical knowledge of SAP deliver capabilities

• Develop, communicate, and deploy SAP deliver governance standards and best practices across the support and delivery of SAP deliver capabilities

• Drive system architecture, ensure alignment and facilitate solution delivery across SAP deliver related activities

Qualifications:

Basic Qualifications:

• Bachelor’s degree from an accredited institution

• Minimum of 10 years of experience within SAP across a complex multiple ERP instance architecture

• Minimum 7 years of experience as a Product Owner or equivalent position

• SAP Quote to Cash (ECC and S4) experience

• Prior manager of people experience required

• Must be legally authorized to work in the US without company sponsorship

• No relocation is offered for this position; All candidates must currently reside within 50 miles of Beachwood OH, Galesburg MI, Houston TX, Menomonee Falls WI, Moon Township PA or Raleigh NC

Preferred Qualifications:

• Advanced degree from an accredited institution is preferred

• Experience in a best-in-class IT function within a matrixed, multinational company

• SAP Customer Service (CS) Module experience

• Proven experience implementing automation and/or AI technologies within SAP

Skills:

• Exceptional ERP deliver functional knowledge across ECC and S4

• Expertise with product management and modern product delivery processes

• Strong understanding of and experience working with Agile, Scrum, and/or Kanban software delivery teams

• Strong understanding of DevSecOps principles

• Strong understanding of modern software development principles including code management, test automation, APIs, microservices, and cloud services.

• Experience directly managing and developing professional team members

• Executive communication skills

• Strong knowledge of and experience working with design thinking methodologies

• Expertise with creation and management of product roadmaps

• Strong understanding of lean principles with respect to product and portfolio management

• Data orientation and ability to make data-driven decisions

• Passion for great customer experiences

• Financial and budget management

• Comfortable working directly with business leaders, external customers, and engineering teams

• Proven ability to drive change across organizational boundaries

• Experience working with diverse, global cultures, organizations and teams

At Eaton, we strive to provide compensation and benefits that attract, engage, and retain the best talent. This includes competitive pay and a variety of benefit programs for eligible employees. The expected annual salary range for this role is $158249.97 - $232099.96 a year. This role is also eligible for a variable incentive program. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here (https://www.youreatonbenefits.com/candidates) for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.