Work in collaboration with Billing and the Program Quality and Compliance program to develop and implement behavioral/mental health Quality Assurance processes and in compliance with all Federal, State, County, and funder requirements and/or licensing. Maintain records to meet County, State, and Federal clinical documentation requirements including preparation for monitoring visits and corrective action plan development and execution. Ensure compliance with health and safety procedures and instruct staff accordingly. Interview, hire and evaluate staff, maintain approved staffing levels. Establish and maintain positive working relationships with individuals from outside agencies/organizations including meetings within the community and outreach for program growth opportunities. Oversee clinical process, methodology, crisis and emergencies. On-Call rotation responsibilities within the program.