Serves as liaison between the member and the credit union. Provides account information by phone or in person, as well as information on the full range of credit union products and services. Opens accounts for members, resolve issues, and professionally handles the members daily needs. provides a variety of transactional service to members by performing the following duties: -Greets and welcomes members and visitors to the credit union in specific service-related information, concerning credit union services and policies; -Responds to emails or other electronic requests submitted by members; -Provides professional promptly efficient, and accurate service and information; -Responds to members' requests, problems and complaints; -Directs members to the appropriate person for specific information and assistance; -Opens new accounts and services existing accounts; -Set up new account files and provided members with all necessary information for membership; -Promotes Credit union products and services based on members' needs; -Additional duties as assigined QUALIFICATIONS: Language ability-ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Math Ability-Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry. Computer Skills: Knowledge of processing software, spreadsheet software, accounting software, internet software and database software. Education: High School diploma or GED, 1-2 years related experience and/or training, or equivalent combination of education and experience.