Rutgers New Start Career Network

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Job Information

Express Employment Professionals Call Center Representative in Malvern, Pennsylvania

Are you an excellent problem-solver? Do you have great phone skills?  Our client are looking for a detailed, inbound Call Center Representative for their customers.  This is a contract position.

Call Center Representative Responsibilities:

  • Handle, screen, and direct customer inquiries with a high level of customer service while maintaining adequate documentation of contact in the event follow up is required. 
  • Manage and direct incoming voicemails and online requests.
  • Act as a main point of contact with open & professional communication.

What we look for in a Call Center Representative:

  • College degree or 2-4+ years of experience in an office or customer service environment
  • Customer service driven with strong listening and problem-solving skills 
  • High attention to detail and accuracy

BENEFITS OF WORKING WITH EXPRESS:

  • Join a network of GREAT Associates
  • Access to multiple job opportunities
  • Competitive Pay
  • Referral Bonus Incentives
  • Holiday and vacation pay
  • Medical benefits
  • 401K
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