SUMMARY We are looking for an Office Assistant Receptionist for a utility company in Kittanning, PA. This person focuses on answering phone calls and emails from customers and assisting customers with accessing the help that they need. 

This is a full-time Monday - Friday 8:00 am - 5:00 pm position on site. Pay rate of $16.00 an hour, may consider up to $17.00 for a well-qualified candidate. Benefits including healthcare, retirement and paid time off are offered. Larger company with room for growth long-term.

POSITION Responsibilities include: •    Answer phone calls and company emails from customers  •    Assist customers and route the call or email to the right person in the company. Enter information about the call / email into the computer •    Organize and maintain the electronic filing system •    Process mail

REQUIREMENTS •    Customer service experience: pleasant, friendly, and helpful. A retail, hotel, office or restaurant, customer service background is ideal •    Good phone skills •    Business appropriate writing skills for sending emails to staff and customers  •    Ability to navigate in Windows and Microsoft Outlook, with ability to learn the software system. Good data entry skills  •    Must be able to pass a criminal background check and drug screening