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JPMorgan Chase HR Communications Senior Associate in Jersey City, New Jersey

As part of the Corporate Communications team you will be responsible for helping to develop and implement high-impact internal communication strategies that enhance understanding, engagement and action for key Performance Development and learning activities. This includes helping employees build skills for current and future roles and creating engaging content that resonates with a global audience. You'll work in close partnership with HR Change Management and Readiness partners, utilize a range of communication channels and act as a trusted advisor and strategic partner to HR and communication leaders.

As a HR Communications Senior Associate you will be responsible for supporting and implementing internal communication strategies and collateral designed to promote key HR activities with the goal of increasing employee engagement and participation. Key areas of focus include Performance Development (Goal-Setting, Check-ins, Feedback and Annual Reviews), learning, leadership development and more. You will be a key member of the HR Communications team where you will be proactive, creative and detail oriented with a passion for communications.

Job responsibilities:

  • Support, manage and implement communications strategies for Performance Development, product enhancements and launches, learning-related enrollment campaigns and surveys.

  • Write internal communications including emails, articles, video scripts, toolkits, banner ads, digital signage.

  • Support ad hoc/"just in time" communications for projects, initiatives and campaigns as well as business-as-usual activities.

  • Partner with HR product, change management, content development, employee experience and subject matter experts to:

  • Understand cross-impacts, dependencies and opportunities to deliver an integrated experience to employees, managers and other internal audiences.

  • Ensure that key stakeholders within HR and the firm are informed about upcoming initiatives and have the resources and information they need to enhance engagement in their organization, especially for large, firmwide efforts

  • Establish work routines that facilitate transparency, collaboration and tracking of deliverables.

  • Develop new engagement tactics to deliver impactful messaging to managers and employees across relevant channels (e.g., email, print, videos, web, digital signage, etc.).

  • Partner with firmwide communicators to amplify messages and promote key activities.

  • Support day-to-day communication processes, including sending firmwide emails, providing metrics to measure results and updating firmwide communication calendars.

Required qualifications, capabilities and skills:

  • 4 plus years experience in communications.

  • Ability to produce clear, concise, well-designed communication in a variety of media including online, print, video and digital signage

  • Ability to digest and simplify complex information, creating concise, easy-to-understand messaging and visuals for internal audiences.

  • Excellent writing, editing and proofreading skills are a must, as well as the ability to adhere to firmwide branding and style guidelines.

  • Superior project management skills with an attention to detail, ability to manage approval timelines, processes, and multiple projects at once.

  • Must be a creative, strategic thinker with a positive attitude, high standards and be committed to delivering high quality work.

  • Must be able to demonstrate speed, flexibility, adaptability and ability to work under pressure in a fast-paced, deadline-driven environment.

  • Proficiency in MS Office Suite.

  • Experience working in a large corporate environment and with senior clients/stakeholders.

  • Knowledge of/experience in HR programs communications.

Preferred qualifications, capabilities, and skills:

  • Degree in Communications, Journalism, English or equivalent

  • Experience in digital/graphic design and video applications

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

Base Pay/Salary

Jersey City,NJ $85,500.00 - $130,000.00 / year

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