Dish Attendant

Job Details

Job Location

Bears Den Restaurant - Hogansburg, NY

Education Level

Graduate Degree

Salary Range

$15.00 - $16.50 Hourly

Travel Percentage

None

Job Shift

Any

Job Category

Restaurant - Food Service

Description

JOB SUMMARY:

As Dish Attendant, you are a member of the TMG Restaurant Team. You will conduct business according to the details of your job description and the employee manual, making the customer our # 1 priority. As a member of the TMG team you will be required to live and breathe our mission to seize opportunity, lead with passion and be the absolute best.

Organizational mandates:

Job Knowledge

• Can operate a dish machine to the companies and manufacture specifications.

• Use proper measurements of detergent and sanitizer in the dish machine.

• Removes all garbage.

• Assists in other cleaning areas of the kitchen.

• Dishwashers are required to know all cleaning products that they use on a day-to-day basis.

• Must be thoroughly familiar with dishwasher machine, how it operates and why.

• Keeps dish and others storages areas clean and organized.

• Restocks all dishes, glassware, utensils, pots and pans.

• Performs additional responsibilities requested by manager.

• Using bus bucket, remove dirty dishes to the dish room. Replace full bucket(s) with clean empty ones on the cart.

• Dirty dishes are to be scraped before being put into the soaking bucket

• Breaks down, cleans, and sanitizes the dish machine at the end of each shift.

  Customer Service

• Have a good understanding of what constitutes proper customer service which will allow you to provide direction to TMG employees when needed.

  Success Factors:

• We will know the Dishwasher is successful when they fully understand the job at hand.

• We will know the Dishwasher is successful when they take proper care of all kitchen equipment.

• We will know the Dishwasher is successful when they are able to communicate clearly, empathize and enthusiastically listen to all customers.

• We will know the Dishwasher is successful when they are properly presentable at the beginning, during and after their shifts.

• We will know the Dishwasher is successful when they are working effectively as a member of the team.

  behavioral characteristics:

• Must have exceptional interpersonal and communication skills.

• Must have the ability to interact with all levels of employees and customers, both directly, and over the telephone.

• Must consistently represent the Bears Den Restaurant and TMG in a positive manner.

• Must be respectful of the professional boundaries (no drama).

Qualifications

QUALIFICATIONS:

• Ability to adhere to policies/procedures/standards (written and oral)

• Able to operate effectively as part of a team in a fast-paced environment

  Postural & Physical Demand Requirements

• Frequent reaching above waist, chest and shoulder level as well as below waist level

• Frequent to continuous need for manual dexterity of both hands (handling, gripping, fine finger controls etc,)

• Continuous standing on tiled surfaces for all tasks

• Frequent hip flexion while walking for all tasks

• Frequent lifting of boxes of supplies / Products weighing from <5 50 lbs vertically from floor to knuckle height

• Occasional lifting of milk crates weighing between 5 30 lbs vertically from floor to knuckle height, knuckle to shoulder height or from fridge to counter height

• Frequent exposure to cold/ below freezing and high heat temperatures (walk-in refrigerator and freezers, ovens)

  QUALIFICATIONS:

  Knowledge of basic sanitary guidelines. Knowledge of basic dish machine operations.

  CONCLUSION:

  This job description will give you a guideline to use to help ensure your success in your position. Tarbell Management Group is committed to ensuring customer and employee satisfaction. It is a business necessity to maintain our competitive advantage by providing outstanding customer service.