Job location: Remote United States

Company: Wiley

About the role:

Have a passion for making a difference in the education, careers, and lives of hundreds of thousands of college-level students? zyBooks is a professor-founded company producing interactive, online learning content that replaces college-level textbooks, homework, and even programming lab assignments. zyBooks is dedicated to the success of students worldwide, having provided courseware to more than 900,000+ students at over 900 universities.

The Inside Sales Representative (ISR) is responsible for identifying, qualifying, and closing opportunities in Computer Science and Engineering departments at small colleges and universities in the USA. The ISR works remotely and manages a territory of 200+ accounts.

A typical day will include outreach to prospective and existing customers. The majority of the outreach is live calls, but also includes emails, voicemails, and virtual meetings and all activities are expected to be properly logged and tracked in the CRM (Salesforce).

The ISR reports to the Manager, Market Development and is responsible for meeting/exceeding territory sales quotas twice a year.

How you will make an impact:

• Convey the zyBooks story and pedagogy as a market-facing sales professional.
• Leverage existing relationships to grow business at existing accounts.
• Use referral selling and data-informed decision making to generate business with prospects..
• Use Salesforce to record activities, manage customer relationships and develop an accurate and robust pipeline of opportunities.
• Collaborate with the Inside Sales/Market Dev team to create strategic, actionable plans to expand market share.

Desired Skills:

• BA / BS Degree or equivalent.
• Strong sense of teamwork and the ability to collaborate effectively with colleagues.
• Demonstrated expertise in active listening and establishing a strong rapport over phone conversations.
• Exceptional written and verbal communication skills.
• Solutions-based problem solver, adaptable, and strategic.
• Excellent organizational and planning skills.
• Business application software: Google Suite, Microsoft Suite, CRM (Salesforce.com preferred), Zoom, etc.
• Some inside sales/account management experience preferred.

About Wiley:

Enabling Discovery, Powering Education, Shaping Workforces.

We clear the way for seekers of knowledge: illuminating the path forward for research and education, tearing down barriers to society's advancement, and giving seekers the help they need to turn their steps into strides.

Wiley may have been founded over two centuries ago, but our secret to success remains the same: our people. We are willing to challenge the status quo, move the needle, and be innovative. Wiley's headquarters are located in Hoboken, New Jersey, with operations across the globe in more than 40 countries.

When applying, please attach your resume/CV to be considered.

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Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual’s status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance.