At Arc Herkimer, company culture is everything! The more we can support YOU, the more YOU can support people with disabilities.

Starting rate $17.25, full time, Monday- Friday 8am- 4pm with flexibility.

If you LOVE working with people, this job is for you! Make a positive impact in your community & others’ lives as a Community and Family Support Coordinator.

• Computer processing and data entry. Ensuring the accuracy of file information by updating data bases as new information is received. 

• Scheduling/fill work shifts for staff using computerized scheduling system.

• Coordinate schedules and/or activities with supervisors and employees to make sure each shift properly staffed.

• Schedule shifts, activities, and services according to care plan and staff availability.

• Coordinate and ensure necessary vehicles are made available for scheduled services.

• Coordinate and ensure proper financial resources are available for scheduled services.

• Provide oversight and monitoring of PEX process.

• Resolve scheduling conflicts.

• Communicate with team members on a regular basis.

• Ensure efficient telephone communication with staff and families.

• Demonstrate helpfulness and courtesy.

• Establish and maintain cooperative and effective working relationships with employees and families supported.

• Understand and adhere to established Arc Herkimer policies and procedures.

• Undertake other duties, responsibilities, and projects as may be required by supervisor.

• Provide direct care and coverage for all support and services as needed.

• Training direct support professionals/staff.

  Position requirements: 

• Associates degree preferred. 

• Prior scheduling experience preferred. 

• Proficient in Microsoft Word and Excel. 

  In addition to your typical benefits, as a Community and Family Support Coordinator you can receive:

• Tuition assistance

• Opportunities for professional development through mentorship, insight to management, webinars, and more

• Employee discounts at local businesses

• VERY generous PTO program with unlimited rollover – accrual increases with longevity

• Sick bank

• Free counseling services

• Emergency fund assistance

• Health, dental, and vision insurance, as well as other benefits

  Our leadership team is hands-on and create an environment for you to thrive at work through mentorship, exciting events, and teambuilding!

Equal Opportunity Policy Statement

Arc Herkimer values diversity and seeks to sustain an environment in which the unique talents of each individual can flourish and contribute to the Arc Herkimer mission. It is the policy of Arc Herkimer not to discriminate against any employee or qualified applicant for employment on the basis of their race, color, religion, age, sex, national origin, marital status, disability, veteran status, military status, sexual orientation, gender identity or expression (including transgender status), predisposing genetic characteristics/genetic information or carrier status, domestic violence victim status, ancestry, ethic group identification, traits historically associated with race, citizenship, creed, marital status, familial status, reproductive health decision making, and all other categories protected by applicable federal, state, or local law, including a known relationship or association with any member of a protected class. This policy shall apply to all employment actions, including but not limited to recruitment, advertising, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination of employment, rates of pay or other forms of compensation, and selection for training/development at all levels of employment.

Arc Herkimer prohibits discrimination by or against employees, interns, representatives, vendors contractors, and all other persons doing business with or for the agency.

The agency is committed to Equal Employment Opportunity (EEO) and Affirmative Action in all aspects of its business and will utilize affirmative action to make employment decisions so as to further the principle of equal employment opportunity.

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