The center for Rapid Recovery (CRR) is a non-profit, faith-based organization that offers culturally competent and high quality care to people with chemical dependence, developmental disabilities, HIV/AIDS, mental health concerns, and families of such persons. CRR aims to reduce health disparities among people of color and improve access to culturally and linguistically competent behavioral healthcare. The organization is located in Hempstead, NY within the 18th Assembly District of Nassau County, and serves Freeport, Roosevelt, Uniondale and Hempstead.

Role Description CRR is seeking a dedicated and bilingual receptionist to join our team. As the first point of contact for clients, visitors, and callers, the receptionist plays a crucial role in creating a positive and welcoming atmosphere. The ideal candidate should be fluent in English and Spanish, possess excellent communication skills, and have a genuine commitment to supporting the mission of CRR.

Greet and welcome clients, visitors and callers in a warm and friendly manner. Answer and direct incoming calls to the appropriate staff members. Maintain a tidy and organized reception area. Assists clients and visitors in both English and Spanish language. Translate written materials as needed. Ensure effective communication between English and Spanish speakers. Schedule and confirm appointments for clients Coordinate with staff to manage appointment calendars Provide information about CRRs programs and services Assist clients in completing necessary forms and paperwork Other duties as assigned.

Must be Fluent in English and Spanish Previous experience in a receptionist or customer service role is preferred Excellent communication and interpersonal skills Cultural sensitivity and an understanding of behavioral health care within diverse communities Strong organizational and multitasking abilities Proficiency in basic computer skills and office software.