NY1526986 Commercial Lines Customer Service Representative

Eastern Shore Insurance Agency is hiring a full time Commercial Lines CSR for their Fulton Office

Job Description/Responsibilities:

We are seeking a Commercial Lines Customer Service Representative to join our Public Entity team. Successful candidate should have strong decision making skills and attention to detail. The candidate will be responsible for servicing clients, including quoting, requesting and processing new and renewal policies, requesting endorsements, creating proposals, certificates of insurance, binders, premium breakdowns, invoicing, as well as account-rounding and upselling. This role will support the efforts of our agency sales team.

Qualifications - New York Property & Casualty license preferred or must be able to pass employer-paid state insurance licensing course and exam - Prior customer service experience of at least two (2) years - High school diploma - Strong communication and listening skills - Ability to multi-task, prioritize and manage time effectively - Ability to work well independently as well as on a team - Focused, productive, and accountable with an attention to detail - Highly proficient in Microsoft Office including Excel - Ability to learn and become proficient in customer relationship management software

Work Hours - Monday - Friday

Wage - Starting at $20.00 per hour

Benefits - Competitive salary - Employer-funded retirement stock plan (Employee Stock Ownership Plan) - 401K - Paid Time Off, plus paid holidays - Term Life Insurance, employer-funded - Health Insurance - Dental Insurance - Vision Insurance - Disability Insurance - Flexible Spending Account (FSA) - Health Savings Account (HSA) - Continuing Education & license renewal, employer-paid - Education Incentive Program - Growth potential

Apply online at: https://www.easternshoreia.com/commercial-lines-customer-service-representative-csr