VETERANS ARE ENCOURAGED TO APPLY

JOB SUMMARY Case Aide are responsible for facilitating case-related activities on behalf of their organization. They provide administrative support to the department staffing and families, as well as help prepare and process case services forms, applications and other paperwork as needed. The Case Aide reports to the Program Supervisors and Program Manager.

DUTIES AND RESPONSIBILITIES Provide clerical assistance to Case Work staff Assist with updating case records on a weekly basis Ensure case records are in its designated place and in order Review eVero daily for needed information Create case records for new enrollment case Contact families and inform them of the approval enrollment, while providing welcome and a description of the program. Inform families of the assigned Case Workers, along with the contact information as well as obtain the initial schedule visits time and date. Maintain the department staffing structure spreadsheet and telephone contact information Retrieve and direct telephone calls in and in-person inquires Maintain office supplies Submit daily report at the ending of each work day Additional responsibility will be assigned by the Program Supervisor or the Program Manager

TO APPLY Send your resume to the Email Address below mentioning the job title in the subject line s.shah@mercydriveinc.org