Ride Maintenance Supervisor

American Dream, 1 Meadowlands Plaza, East Rutherford, New Jersey, United States of America

Req #698

Friday, June 28, 2024

American Dream, developed by Triple Five Group, is an unparalleled mix of world-class entertainment, retail, and dining, comprising more than 3 million square feet just minutes away from New York City in East Rutherford, New Jersey. American Dream is home to leading attractions, including DreamWorks Water Park, Nickelodeon Universe Theme Park, LEGOLAND Discovery Center, SEA LIFE Aquarium, Big SNOW Ski Hill, Dream Wheel – a 300-foot observation wheel overlook the NYC skyline, as well as attractions debuting soon such as The Game Room Powered by Hasbro and Skip Barber Racing Go-Kart Academy. American Dream’s immersive luxury shopping and dining experience – The Avenue – features Saks Fifth Avenue, Hermès, Saint Laurent, Dolce & Gabbana, Carpaccio, a fine-dining Italian restaurant, and much more. The retail collection is further expanded with flagship locations for Aritzia, H&M, PRIMARK, Uniqlo, Sephora and Zara; as well as the Toys R Us global flagship, the only standalone location in the U.S, and the world’s first and only “candy department store,” IT’SUGAR.

For more information on American Dream, visit www.americandream.com or find us on Instagram @americandream (http://www.instagram.com/americandream) and TikTok @americandream_official (https://www.tiktok.com/@americandream_official) .

Key Objective(s):

The main purpose of the Ride Maintenance Supervisor is:

• To lead the Ride Maintenance Team Leads and Technicians in the maintenance of all Nickelodeon Universe and Dream Works Water Park rides and attractions.

• To ensure the highest level of workplace and guest safety.

  Primary Responsibilities:

• Ensure that all rides and facilities are ready for safe operation prior to opening to team members or guests using checklists, procedures, and best practices.

• Lead the training and activities of the Ride Maintenance Technicians.

• Lead the scheduling, planning, and organizing of staff, equipment and parts to complete routine and emergency repairs and maintenance, ensuring effective use of company resources to achieve maximum benefit.

• Plan and perform scheduled ride and equipment rehabilitations and ensure timely completion.

• Provide positive and effective leadership through communication, motivation, and evaluation, address any employee concerns.

• Assign tasks, utilizing the work order system, as needed to facilitate safe and timely operation of all areas.

• Review the quality of work performed by subordinate staff and provide feedback.

• Troubleshoot and maintain all rides and attractions within the scope of normal park operations.

• Ensure the overall safety of the immediate work area as well as surrounding areas.

• Always provide outstanding internal and external guest service.

• Conduct periodic employee performance reviews and appraisals.

• Complete departmental forms and reports.

• Process time and attendance reports and submit to the payroll department for processing.

• Support all company and departmental policies and procedures.

• Maintain Safety certifications through ASTM recognized national organizations (AIMS, NAARSO, etc.).

• Additional duties as assigned by leadership.

  Desired Qualifications:

• High School diploma or equivalent required.

• Minimum of a two-year technical degree in a mechanical/electrical field required.

• Minimum of five years working experience in a mechanical or electrical field.

• At least three years leadership experience.

• Working knowledge of Personal Protective Equipment (PPE) and comfort working at heights.

• Current Level 1 certification from a recognized nation safety organization (AIMS, NAARSO, etc.) or willingness to take certification examination/s.

• Practiced experience in mechanical, electrical, hydraulics, pneumatics and welding as applied to large machinery, amusements rides and facilities.

• Ability to work varied shifts to include, nights, weekends, and holidays.

• Practical knowledge of sound leadership principles.

• Working knowledge of Windows programs including but not limited to Excel and Word.

• Practical knowledge of Programable Logic Controllers (PLCs)

• Working knowledge of CMMS (Computerized Maintenance Management System) programs.

• Effective and professional verbal and written communication required.

  American Dream is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status or any other basis prohibited by law

Other details

• Job Family AD

• Pay Type Salary

• American Dream, 1 Meadowlands Plaza, East Rutherford, New Jersey, United States of America

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